Objective:

To obtain a position in your business to help expand on my customer

service skills

Experience:

2nd Assistant Manager, Brookstone, Anchorage Alaska

*/****-**/****

Duties: To open store, Set up for the day, balance register, To make sales

and meet daily, weekly, and monthly goals, To help customers with making

purchases, to greet all customers with a smile, to handle and track all

cash and/or credit card purchases, answer 2 line phone system

Noon Duty, Anchorage School District, Anchorage Alaska

8/2013-10/2013

Duties: To supervise children as they play safely outside at recess

CCA, United Postal Service, Anchorage Alaska

3/2013-5/2013

Duties: To gather mail for the day, Sort mail, Load mail and parcels in to

mail truck, Deliver mail to appropriate mail receptacle, at end of day

return undelivered mail and sort out going mail.

Insurance Agent, NAA, Anchorage Alaska

07/2012-03/2013

Duties: To call perspective clients, Set Appointments, To show presentation

to perspective clients, write New policies for clients, Meet with

established clients and review and update file and policies and add

policies if needed

Insurance Agent, AFLAC, Anchorage Alaska

06/2011-07/2012

Duties: To present insurance presentation to business owners, Set up

paperwork for IRS compliance, Get all signatures on proper paperwork, meet

with their employees, Write life and health policies, Market 25-50 new

businesses a day, Visit current businesses to make sure nothing was needed,

File claims, Make appointments with businesses and other prospective

clients.

School Bus Driver, Forsythe Transportation, Anchorage Alaska 02/2009-

03/2011

Duties: To transport children to and from school safely, Pre trip and post

trip on bus, Monthly Safety meetings, all required paperwork (accident

reports, student write ups, safety reports, etc.)

Front Desk Agent/Night Auditor, Hawthorne Suites, Anchorage Alaska 06/2009-

10/2009

Duties: To help guest check in and out, answer questions about Anchorage/

Alaska, to balance all transactions of the day, get ledgers and accounts

set up for the next business day, Answer up to 5 phone lines at any given

time, Worked with hotel computer system, Worked with Copier, printer, fax,

lodge net, Excel

Do billing and minor accounting for all hotel accounts

Transportation Supervisor, Stonebridge Hospitality- Homewood Suites,

Anchorage Alaska

06/2008-02/2009

Duties: To oversee the daily operation of transportation between four

hotels and various locations in Anchorage, To schedule monthly safety

meetings, Set up meeting between myself and other managers, perform

interviews with potential employees, to assign work schedule to 16+ drivers

and locations for them to travel to and from,

Worked with Printer, Faxes, copiers, Microsoft word and Excel, Do monthly

billing and Account payables for hotel accounts

School Bus Driver, Forsythe Transportation, Anchorage Alaska

08/2007-08/2008

Duties: To transport children to and from school safely, Pre trip and post

trip on bus, Monthly Safety meetings, all required paperwork (accident

reports, student write ups, safety reports, etc.)

Server, Stonebridge Hospitality- Hilton Garden Inn, Anchorage Alaska

05/2005-8/2006

Duties: Monitor food distribution, ensure that meals are delivered to the

correct recipients, clean and sterilize equipment, and facilities, examine

trays to ensure that they contain required items, place food servings on

plates and trays according to orders or instructions, load trays with

accessories such as eating utensils, napkins, and condiments, Take food

orders, enter orders in to Micro system, send thru micro system to

kitchen so they can be filled, stock service stations with items such as

ice, napkins, and straws, remove trays and stack dishes for return to

kitchen after meals are finished, prepare food items such as salads, soups,

and beverages. Monitor food preparation and serving techniques to ensure

that proper procedures are followed.

Education:

Alaska Career College, Anchorage AK, Sept. 2014

Medical Insurance Coding and Billing

Central Montcalm High, Stanton Michigan, June 2003

High School Diploma

References:

Kevin Martin- 907-***-****

Dennis Martin-907-***-****

Amy Simons-314-***-****

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