Melissa L. Grayson
404-***-**** *** Mountclaire Dr Cumming. Georgia 30041 acceap@r.postjobfree.com
Objective: To obtain a challenging career with a progressive and growing company that offers me a chance
for advancement and long term employment while incorporating my knowledge and experience.
Experience 11/8/10- present First Century Bank Roswell, GA
VP, Underwriting Manager
Oversee all Underwriters
Ensure Underwriters & Processors comply with investor and First Century Bank specific
underwriting guidelines and ensure compliance with numerous state and federal regulations.
Work with product development team on weekly basis, to identify and implement training
needs for the entire team including,Underwriters, Processors, Closers, Loan officers and
Sales Managers to maintain strict compliance with investor guidelines which include but not
limited to Wells Fargo, BB&T, GMAC, Bank Of America, Suntrust, US Bank, FHA, Fannie
and Freddie, VA and USDA
Review packages/loan approvals within lending authority of $750,000
Conducting monthly and quarterly performance reviews.
Responsible for interviewing and hiring Underwriters and Processors
Work closely with Post Closing and work with VP of Secondary to ensure loans cleared and
sold in a timely manner.
Analyze loan packages for credit worthiness and underwrite to specific investor guidelines
such as Wells Fargo, Suntrust, GMAC/Ally, FHA, Fannie and Freddie, VA & USDA. Run
Desktop Underwriter and Loan Prospector on loan files and condition file appropriately to
ensure loan sale ability. Underwrite loan files to maintain 24 hour turn time. Review and clear
all loan conditions including appraisals.
DE certified with HUD & LAPP/SAR with VA
10/09-11/3/10 Community First Bank/Alpharetta Branch Baltimore, MD
Underwriting Manager
Oversee all Underwriters .
Ensure Underwriters, Processors and Sales comply with investor and Community First Bank
specific underwriting guidelines and ensure compliance with numerous state and federal
regulations.
Identify and implement training needs for the entire team including,Underwriters, Processors,
Closers, Loan officers and Sales Managers to maintain strict compliance with investor
guidelines which include but not limited to Chase, Flagstar, BB&T, Bank Of America
Suntrust, GMAC, FHA, Fannie and Freddie & VA.
Review packages/loan approvals within lending authority of $500,000
Conducting monthly and quarterly performance reviews.
Responsible for interviewing and hiring Underwriters.
Work closely with Post Closing and work with VP of Secondary to ensure loans cleared and
sold in a timely manner.
Analyze loan packages for credit worthiness and underwrite to specific investor guidelines
such as Chase, Flagstar, Suntrust, Bank of America, FHA, Fannie and Freddie. Run Desktop
Underwriter and Loan Prospector on loan files and condition file appropriately to ensure loan
sale ability Underwrite loan files to maintain 24 hour turn time. Review and clear all loan
conditions including appraisals.
DE certified with HUD
5/07-9/09 Community First Bank/Alpharetta Branch Atlanta, Georgia
Operations Manager/Underwriter
Report directly to the VP and responsible to manage a team of Processors, Closers and
Underwriters while implementing procedures necessary to close up to 18 million per month .
Ensure Underwriters, Processors and Sales comply with investor and BayRock specific
underwriting guidelines and ensure compliance with numerous state and federal regulations.
Identify and implement training needs for the entire team including,Underwriters, Processors,
Closers, Loan officers and Sales Managers to maintain strict compliance with investor
guidelines which include but not limited to Franklin American, Flagstar, Chase, ING, Taylor
Bean, Suntrust, FHA, Fannie and Freddie.
Review packages/loan approvals within lending authority of $1,000,000.
Conducting monthly and quarterly performance reviews.
Responsible for interviewing and hiring Underwriters, Processors and Closers.
Manage Post Closing and work with VP of Secondary to ensure loans cleared and sold in a
timely manner.
Analyze loan packages for credit worthiness and underwrite to specific investor guidelines
such as Chase, Flagstar, Suntrust, Bank of America, FHA, Fannie and Freddie. Run Desktop
Underwriter and Loan Prospector on loan files and condition file appropriately to ensure loan
sale ability Underwrite loan files to maintain 24 hour turn time. Review and clear all loan
conditions including appraisals.
DE certified with HUD
2/06-5/07 BayRock Mortgage/Wholesale Atlanta, Georgia
AVP/Team Operations Manger
Report directly to the Sr VP and responsible to manage a team of up to 26 underwriters and
sales people while implementing procedures necessary to close up to 75 million per month .
Ensure underwriters comply with investor and BayRock specific underwriting guidelines and
ensure underwriters comply with numerous state and federal regulations.
Identify and implement training needs for the entire team to maintain strict compliance with
investor guidelines which include but not limited to RFC, Countrywide, Aurora, and EMC.
Work directly brokers and sales teams and provide training as needed.
Work with Secondary/Post closing to ensure loans cleared and sold in a timely manner.
Responsible for interviewing and hiring underwriters and processors.
Conducting monthly and quarterly performance reviews.
Review packages/loan approvals within lending authority of $1,000,000
Analyze loan packages for credit worthiness and underwrite to specific investor guidelines
such as Chase, Flagstar, Suntrust, Bank of America, FHA, Fannie and Freddie. Run Desktop
Underwriter and Loan Prospector on loan files and condition file appropriately to ensure loan
sale ability. Underwrite loan files to maintain 24 hour turn time. Review and clear all loan
conditions
6/05-1/06 Wilmington Finance Atlanta, Georgia
Underwriter
Analyzed loan packages and submission for credit worthiness and underwritten to investor
guidelines such as Countrywide and RFC
Worked directly with broker and sales people to resolve issues and maintain a prosperous
relationship.
Worked with Operations Managers in training new Underwriters and Sales people as needed.
Issued final approval to loans up to $300,000 and issued final appraisal approval.
12/02 to 01/05 South Star Funding Atlanta, Georgia
Senior Underwriter / Team Leader
Reported directly to the Vice President of Operations and managed a team of up to 12
underwriters that reviewed over 1000 files per month.
Utilized a lending authority of up to $1,000,000 on high risk loans, exception loans and loans
outside underwriter authority levels.
Responsible for interviewing, presenting employment offers and conducting employee
performance reviews which included developing action plans for performance improvement
and taking corrective action as needed.
Provided initial and ongoing training to a team of underwriters on guidelines, policy changes
and feedback from investors on loan sales which included but was not limited to Fannie Mae,
Bear Sterns, RFC and Household.
Worked directly with Regional Sales Managers and Account Executives to maintain
relationships with brokers by providing training to account executives and brokers and by
forwarding feedback to underwriters.
11/01 to 11/02 Decision One Mortgage Atlanta, Georgia
Senior Underwriter
Responsible for interviewing, hiring, training, and managing 3 underwriters and 7 account
managers that reviewed over 300 loan packages per month.
Implemented and enforced operations policies to ensure efficient processing and underwriting
of loan packages to exceed monthly volume goals.
Underwrote loans to Household International’s primary core program as well as various other
secondary investors programs (RFC, Citi Financial and Impac).
Conducted weekly meetings with the entire operations and sales staff to guarantee guideline
consistency with all programs.
Issued final appraisal approval for loan amounts up to $250,000 utilizing various online
services to evaluate risk and determine final value.
10/97 to 11/01 NCS / OakMont Mortgage Norcross, Georgia
Underwriter
Assisted in managing a team of up to 6 underwriters that were responsible for closing over $8
Million in loan volume per month.
Analyzed pre-loan submissions and full loan packages for credit worthiness.
Directly assisted brokers and account executives with various different programs.
Established direct contact with brokers to resolve various issued and maintain a prosperous
relationship.
Trained over 50 new underwriters, pipeline managers and account executives in credit and
appraisal analysis.
11/92 to 10/94 Beneficial Credit Services Conyers, Georgia
Purchasing Manager
Managed sales department operations.
Conducted market research by investigating new target markets and analyzing competitive
data.
Prepared and presented various volume and statistical reports directly to Regional Managers.
Personally handled and resolved various problems with merchant accounts and loan offices.
Managed an increase in sales volume by reviewing monthly reports, making
recommendations and implementing new more efficient policies.
11/94 to 10/97 Beneficial Credit Services Conyers, Georgia
Sales Account Executive
Generated business with direct mail, buying groups, cold calls and trade shows.
Analyzed financial statements to develop merchant profile guides.
Developed proposals to fit merchant needs then directly presented and negotiated program
terms with top merchant officials.
Planned and conducted merchant kick off meetings where operating procedures and program
guidelines were introduced and explained.
Provided direct customer service to merchants and loan officers by conducting product
training workshops.
Summary: Strengths include excellent leadership, organizational and problem solving abilities
Computer experience in many different industry based programs such as DO, LP, RealQuest,
Corelogic.
Experienced in inside and outside sales, customer relations, interviewing, hiring, training, and
managing employees.