Heather a. holland

*** ***** ***** **** ********, Florida * Contact: (386) 325- 6474 * Email:

acce7x@r.postjobfree.com

OBJECTIVE

Resourceful, highly motivated, results oriented professional offering

several years of diverse career experience in multiple roles of office

managing, customer service and information technology. Seeking to obtain a

responsible position as a phlebotomist in a facility where my knowledge and

experience can be utilized as well as enhanced. Areas of experience and

expertise include:

( National Certified Phlebotomy Technician ( EKG Monitor Technician

( BLS/CPR/AED Certified (Team Leadership (Superior

Customer Service

Professional History

Caregiver, Las Vegas Nevada

October 2009 - March 2012

Live-in Nanny

Provided constant daily care and pre-school preparedness of 5 year old in

preparation for kindergarten as well as executed all household

responsibilities.

. Prepared daily nutritious meals for the child

. Provided mental and physical stimulation activities

. Performed all household duties

Manpower, Environmental Protection Agency, New Orleans Louisiana

April 2005 - November 2005

Documentation Technician & Incident Action Plan Editor

( Use SAP database to input maintenance work order information.

( Use SAP software to validate work order information and

update/correct as needed.

( Create spreadsheet to maintain receiving within Maintenance

Department

( Create spreadsheets for budget reports using SAP to confirm

information.

Educational history

Florida Medical Training Institute, Jacksonville, Florida

2012 - 2013

National Certified Phlebotomy Technician - NCCT ID #820293

EKG Monitor Technician

BLS/CPR/AED Certification

University of Maryland, College Park, Maryland

1994 - 1998

Ba Communications

Computer Program Experience

MS Windows XP, 7, 8/NT/ACCESS 2010/EXCEL 2003, 2007/MS Outlook/MS Query/

MS Word/ MS Office / MS PowerPoint/ QuickBooks / Lotus Notes 1-2-3, cc:Mail

/ Visio5 / Quicken 2013/ AudioVault FPS

volunteer work

Orange Park Medical Center/ER - Phlebotomist in both Lab& ER

The Quest Center - Teachers Aid for handicapped children

Croissant Park Elementary - Teachers Aid for fourth grade boys

School Board of Broward County - Media Center Clerk at various media

centers

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