K AREEM J. HOPSON

*** ************ ****** * accdwc@r.postjobfree.com Cell:

347-***-****

Ho

me: 908-***-****

Unit: F2

Elizabeth, NJ 07201

A reas of Expertise

Customer Service Customer Satisfaction Enhancement Retail

Merchandising

Loss Prevention Licensed Security Guard Order

F ulfilling Delivery

P rofessional Experience

BANANA REPUBL IC – New York, NY 10/12

to 11/13

Loss Prevention Agent

Selected Contr ibutions:

• Protecting the assets of the company and i ts members through prevention,

awareness, communication and deterrence.

• Conducted daily t ransaction audits and provided a crime free store.

• Made safe apprehension, deterring internal and external theft, as well as, assisting

i n providing a safe shopping experience.

Sears – Garden City, NY 06/11 to

12/11

R etail Merchandiser

Selected Contr ibutions:

• Elevated store’s guest-satisfaction with display and merchandise set-up; ensured the

swift resolution of customer issues to preserve customer loyalty while complying

w ith company policies.

• Executed displays and assisted store associates in maintaining merchandising

s tandards in regularly scheduled promotional advertisement in conformity with the

V isual Merchandising Directive.

Health Trax – Garden City, NY 01/11 to

6/11

J anitor

Selected Contr ibutions:

• Met or exceeded all sanitation equipment targets.

• Maintained high standards in health and safety and complied with regulatory

guidelines of facility.

Garden City Hotel – Garden City, NY 04/08 to

12/10

Banquet Houseman

Selected Contr ibutions:

• Nominated for “Employee of the Month”, 2009.

• Maintained high standards in food and building safety and complied with regulatory

guidelines.

• Primarily responsible for assisting in serving, setting –up, and clean-up of all

banquet functions.

• Responded quickly to requests from guest, supervisors or management in a t imely,

f riendly and efficient manner.

E ducation and T raining

Nassau Community College – Nassau County, NY November

2011

Earned General Equivalency Degree

Certifications & T raining

Completed numerous courses and seminars in customer service, sales strategies, inventory

control, loss prevention, 8 hour and 16 hour security certificate, t ime management,

j anitorial service, leadership, performance assessment and food safety.

Contact this candidate