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Customer Service Administrative Assistant

Location:
Brooklyn, NY
Posted:
January 28, 2014

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Resume:

Jessica James **** East New York Avenue Brooklyn, NY 11212

E: accdny@r.postjobfree.com T: (347) 928 - 5632 C: (646) 795 - 7005

Work Experience

Seasonal Maintenance Worker NYC Parks & Recreation, Brooklyn, NY 05/2013

- Present

. Sweep and rake leaves; collect and dispose of litter and debris

. Clean and sanitize Parks comfort stations and employee restrooms

. Mop and scrub floors; administer chemical cleaning solutions

. Show great customer service to public

Cashier Marshalls, Bronx, NY 04/2010 - 05/2011

. Operated electronic register, processing all customer purchase

transactions

. Printed and distributed receipts; disbursed accurate change

. Assisted customers with store returns, credits and trade-ins

College Aide/ Administrative Assistant Department of Sanitation, New York,

NY 08/2006 - 09/2007

. Handle high volume calls to resolve customer matters

. Provided comprehensive clerical support, at varying administrative

capacity

. Operated reception desk, operating switchboard phone; took messages and

transferred calls

. Typed memos and correspondence; compiled and submitted reports

. Coordinated meetings, appointments and travel arrangements for managers

and supervisors

Cashier Target, Hicksville, NY 10/2005 - 07/2006

. Provided customer service support to clients and staff

. Assisted customers with purchases and locating proper sizes and

store merchandise

. Operated electronic cash register; tallied out register at the end of

each shift

Teacher's Assistant St. Aloysius Education Center, New York, NY 06/2005

- 08/2005

Teacher's Assistant Jedi, Inc. New York, NY 06/2004 - 08/2004

. Supervised and monitored daily activities of children within classroom

environment

. Coordinated games and crafts; assisted Teacher with administering

academic assignments

. Prepared snacks and meals; encouraged healthy diets and exercise

. Encouraged positive social concepts such as, sharing and cooperation

Office Assistant (Internship) Green Market, New York, NY 10/2002 -

09/2003

. Typed all correspondences, memorandums and letters

. Handle high volume calls to resolve customer matters

. Maintained filing systems

Education/Certificates

High School for Environmental Studies, New York, NY

High School Diploma

Camba Security, Brooklyn, NY

8 & 16 Hour Security Certificates & License



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