Stacy Bungert

**** *. ********* **** - ********, WI 54915

accdna@r.postjobfree.com

920-***-****

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PROFESSIONAL OBJECTIVE

My personal objective is to secure a job as a Customer Service

Representative, where I can use my experience in customer service and

sales to excel in the position. I aspire to continue to develop myself

into positions of increasing scope, responsibility, and leadership.

EDUCATION

Associates of Business Management GPA:

3.80

Fox Valley Technical College

Fall 2008- present

Licensed Cosmetologist/Barber

Martin's College of Cosmetology

Graduated 2004

RELATED EXPERIENCE

Store Manager

. Sales of a wide range of products including jewelry, leather apparel,

and a wide range of gift items.

. Customer Service, dealing with returns, exchanges, and overall

customer satisfaction.

. Going to product shows to order new products and increase product

knowledge

. Inventory management and ordering of products

. Sewing and making of leather products

. Deposits and Payroll

. Increased sales by 28% from the previous year by focusing on excellent

customer service and upselling.

Inside Sales Representative

. Calling on Long Term Acute Care Facilities managing 2500+ accounts in

6 states.

. Working with the 3M Field Representatives on a Team Sell Model helping

to increase sales and gain access for them into the facilities.

. Educated Clients on launch of new products.

. Knowledge of Advanced Wound Care Products and formularies

. Consistently hit quarterly sales goals.

Product Sales & Customer Service

. Ensuring each customer has the comprehension of new and innovative

techniques and products.

. Highest grossing sales associate on team. Meeting and exceeding all

monthly and quarterly goals.

In 6 months grew incremental sales by 19%

. Prospected in order to gain new accounts, grow relationships and

develop customer loyalty.

. Ability to successfully train others by identifying and utilizing a

variety of learning materials, resources, and technology methods [such

as: team leading, hands on training, and creating power point

presentations].

. Go to person for coworkers, being available for additional knowledge

and techniques because of exceptional product knowledge and system

knowledge.

. Responsible for compiling information used by others; MSDS sheets,

product knowledge and creating helpful sales tools.

. Knowledge of P&G Salon Professionals

. Entering orders from calls, faxes, and emails. Track shipments,

provide order status, and look up past order history.

. Ability to multi-task by using multiple programs at one time.

Salon Manager/ Hairstylist

. Strong verbal and personal communication skills and the ability to

work under pressure.

. Problem analysis, use of judgment and ability to solve problems

efficiently.

. Expert knowledge of chemicals

. Managed a salon of over 10 hairstylists. Duties included training

stylist on product knowledge, haircutting techniques/ straight razor

shaves.

. Product inventory/ management.

. Making sure that OSHA standards were met.

PROFESSIONAL LICENSES/ CERTIFICATIONS

. PISTON Green Flag Certified (Sales Training)

. Managers License of Cosmetology/Barbering October 2009

TECHNICAL PROFICIENCIES

. SAP, Sales Force, MS Excel, MS Word, MS PowerPoint, On-Contact, On-

Demand, Lotus Notes Stay In Front, RR Donnelly,

EMPLOYMENT HISTORY

. Store Manager Tailored Hide & Gift Gallery

2012-2014

. 3M Inside Sales Representative West Business Services

2011-2012

. PG Sales Associate Alta Resources 2010 -2011

. Disney Alta Resources 2009-2010

. Salon Manger Mens Hair House 2009

. Hairstylist The BarberShop 2007-2009

. Hairstylist Fantastic Sams 2004-2007

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