CHRISTOPHER S. POULIN, R.T. (R)(CV)(ARRT)

**** **** ******* ** ? Smyrna Georgia 30082 ? accdg1@r.postjobfree.com (678) 836-

3185

Training Development & Facilitation Specialist

Profile

Dynamic professional, skilled in providing medical management consultation

and project coordination for client software implementations. Proficient

in model built modification of documentation tools and providing medical

management consultation for client implementations. Extensive clinical

background in Radiology, Interventional Radiology, Interventional

Cardiology and Human Resources Development. Build documentation tools,

setup and support Hospitals and Outpatient Departments, including Computed

Tomography (CT), Interventional Radiology (IR), Ultrasound (US) and

Magnetic Resonance Imaging (MRI) Center. Highly skilled in Radiology

system design including redesigning workflow processes, customer and

physician relationships, vascular center management and leadership, quality

and performance improvement, clinical education and training. Experienced

in go-lives for Inpatient and Outpatient facilities with the primary

responsibility being in personnel utilization and retention.

Functioning as a Clinical Application and Implementation Consultant

responsible for clinical documentation integration and standardization.

Leading in the workflow analysis for the integration of the documentation

in the EMR across deployments. Facilitating activities of numerous client

employees. Coordinating project personnel through the entire lifecycle of

project implementation.

Radiology system design including redesigning workflow processes, customer

and physician relationships, vascular center management and leadership,

quality and performance improvement, clinical education and training,

product knowledge, image center design, construction, and management.

Specializing in adult learning principles and developing instructional

materials for multiple course types and delivering goals above

expectations. A team player, with a strong understanding of Clinical

Environments and Healthcare Operations, dedicated to presenting the company

brand through strong work ethic, time management, and continuing education.

Professional Experience

Xerox Consulting Services,

Clinical Implementation Consultant

July 2013 to Present

. Analyze unique configurations of customer sites, customized processes,

and trained accordingly.

. Improve operational effectiveness and productivity by redefining

system use.

. Guide staff through upgrades and new release implementations,

including design, building and initial testing for new functionality.

. Train users in a new system capability and provided go-live support

and transition to support.

. Develop and maintain system customer relationships.

. Identify, file and follow-up with Product feature requests and Product

Investigation requests.

. System design including redesign of workflow processes, define system

interfaces, and facilitate within table build parameters and reporting

requirements.

. Design Future State Workflows including System Workflow and Department

Process Workflow.

. Implemented integrated testing including test management, testing

interfaces, test script design, applications, volume testing and unit

testing.

McKesson Enterprise Medical Imaging, Alpharetta, GA

Radiology Implementation Consultant

April 2011 to June 2013

. System design including redesigned workflow processes, defined system

interfaces, and facilitated within table build parameters and reporting

requirements.

. Designed Future State Workflows including System Workflow and Department

Process Workflow.

. Implemented integrated testing including test management, testing

interfaces, test script design, applications, volume testing and unit

testing.

. Analyzed unique configurations of customer sites, customized processes,

and trained accordingly.

. Improved operational effectiveness and productivity by redefining system

use.

. Guided staff through upgrades and new release implementations, including

design, building and initial testing for new functionality.

. Trained users in a new system capability and provided go-live support and

transition to support.

. Developed and maintained system customer relationships.

. Identified, filed and followed-up with Product feature requests and

Product Investigation requests.

Atlanta Access Care, Decatur, GA

Center Operations Manager

September 2010 to March 2011

. Managed the daily operations of the facility.

. Evaluated facility's operational needs and implement specific objectives.

. Compiled data and presented statistical and narrative reports to include

cost analysis and time analysis for planning and productivity purposes to

leadership team.

. Developed and implemented facility administrative and technical policies

and procedures.

. Implemented and managed Quality Assurance Program, Quality Control

Program, Safety Program and Infection Control program.

. Managed Center operations to ensure compliance with Federal and State

laws; coordinates Center activities to ensure JCAHO accreditation.

. Coordinated with Physicians to ensure timely and accurate documentation

and completion of patient charts.

. Developed and maintained written job descriptions for facility personnel,

and assigning duties based upon education, training, competencies and job

descriptions.

. Educated, trained, and mentored facility staff on all Interventional

Radiology procedures, maintaining strict guidelines.

Snapfinger Vascular Access Center, Decatur, GA

Senior Interventional Radiology Technologist

March 2010 to September 2010

. Accountable for the day-to-day operations and inventory supply

maintenance.

. Educated, trained, and mentored staff on all Interventional Radiology

procedures and equipment, maintaining strict guidelines.

. Worked with management and administration to identify present and future

equipment needs.

. Acquired, utilized and shared specialized clinical, professional and

technological knowledge to serve all customers effectively.

. Created vendor and GPO accounts, negotiating and establishing price

contracts, and product availability to reduce overhead.

. Assisted the Interventional Radiologist daily on Interventional

procedures to include fistulagrams, thrombectomies, catheter insertions

and exchanges, and angioplasty/stent procedures.

US Vascular Holdings, Atlanta, GA

National Radiology Field Manager November

2007 to March 2010

. Accountable for new clinic equipment installations including PACS, RIS

and capital equipment, training staff, and trouble-shooting to facilitate

clinics opening at or before deadline.

. Worked with imaging quality management personnel to identify future needs

and to design efficient workflow processes.

. Redesigned educational literature, updating policy and procedure database

on current industry standards, developing new training manuals.

. Managed vendor activities in all phases of installation and

implementation of new equipment.

. Provided expertise/consultation in answering questions from

Administration and Field Associates regarding

policy/regulation/procedures/documentation/processes.

. Presented contracts to corporate upper level executives and physicians.

. Negotiated equipment vendor contracts, reducing capital cost more than

$60,000.

. Provided product management at site, decreasing operation down time for

client.

HCA Lewis Gale Medical System, Salem, VA

Interventional Radiology Clinical Manager/Coordinator April

2006 to October 2007

. Educated, trained, and mentored staff on Interventional procedures,

maintaining strict guidelines.

. Created vendor accounts, establishing price points, service contracts,

and product availability to reduce overhead.

. Provided direction regarding clinical process improvement methods and

guided associates in the implementation of new

process/procedures/methods.

Carilion Health System, Roanoke, VA

November 1996 to April 2006

Promoted twice during tenure

Human Resources Educational Specialist January 2001

to April 2006

. Facilitated development of computer-based continuing medical education

program for clinicians.

. Created and instructed more than 30 educational seminars; training

employees in best practices, patient care, and skill development during

tenure.

. Developed and maintained training evaluation measures.

. Implemented and updated all Human Resources policies and procedures.

. Developed and conducted training programs to facilitate employee skill

development.

. Determined the most appropriate method for assessing training

effectiveness.

. Ensured training environments were conducive to learning.

Interventional Cardiology/Radiology Technologist

November 1996 to January 2001

. Provided personnel training and equipment maintenance in clinics.

. Hands on clinical experience, assisting Radiologists and Cardiologists in

clinical procedures.

. Recognized for extending equipment lifecycle, trouble-shooting, repairing

and recommending new equipment purchase and service agreements.

Education

Diploma - Vascular/Cardiovascular Interventional Technology - Forsyth

Technical Community College

Diploma - Associates in Applied Science, Radiology - Virginia Western

Community College

Professional Memberships

American Registry of Radiologic Technologists (ARRT) - R.T. (R) (CV) -

License # 291573

American Society of Radiologic Technologists (ASRT)

Additional Skills

Windows XP, Vista, Microsoft Office

OSHA and HIPPA Regulations/Guidelines

MRM, RIS and PACS Administration/Setup

LOCs/LODs

Advantx, Meditech

GE OEC 9800/9900 and Philips BV Pulsera C-Arm

Adult Learning Principles

Management and Leadership

Analytical and Problem Solving

Meaningful Use Implementation

Contact this candidate