Dominique C. Harris

*** **** ***** ** ********, Texas 77469 832-***-****

accdfo@r.postjobfree.com

COMMUNICATOR/PROBLEM SOLVER/BENEFIT COORDINATOR/ ADVISOR / INBOUND CALLING

/CUSTOMER SERVICE/ ASSISTANT/ADMINISTRATIVE

EXECUTIVE PROFILE

To successfully perform a professional administrative position, while excelling at any

task, and being a top performer.

EDUCATION

University of Texas Tyler Texas Southern University High School Diploma

Business Administration Liberal Arts & Behavioral Graduated with Honors

August 2013- Present Science Oakland Mills High School,

2003

August 2008 -2013

HONORS & AWARDS

National Honors Society: 2003 / Who’s Who Among American Students: 2003 / Texas Southern

University Honor Roll 2008 to 2013/University of Texas Tyler Honor Roll 2013

PROFESSIONAL HISTORY

ABBY UPHOLSTERY, Houston, TX August 2008 to Present

(Upholstery Company)

Administrative Assistant

• Enter Client data into company databases

• Create Invoices for Clientele

• Convey terms and contracts to Clients.

• File and organize company revenue files

• Greet Clients and Potential clients

• Assist with recruitment of clientele

UNITED HEALTH CARE, Houston, TX May 2005 to July 2008

(Medical Insurance Company)

Medicaid and Medicare Customer Service Specialist

• Provided excellent service to clients, or potential clients, through incoming calls and benefit assistance

• Filing and file maintenance

• Updated and reviewed computer generated documents for faxing, mailing, or courier service

• Aided Attorneys with administrative duties as necessary, primarily under critical and time sensitive

deadlines

SPHERE CONCEPTS, Columbia, MD August 1999 to December 2004

(Upscale Salon and Spa)

Receptionist/Salon Assistant

• Provide administrative support to the salon owner on all personnel matters and assists with payroll

processing

• Perform customer service functions by answering employee requests and questions as well as customer

service

• Assist with various research projects and/or special projects in order to increase clientele

• Assists with recruitment and interview process

• Coach and mentor new hires

COMPUTER SKILLS

Microsoft Word, Excel, Power Point, Word Perfect, Paragon, Medi-Tech, Collect Logic, Microsoft Outlook

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