Post Job Free

Resume

Sign in

Customer Service Sales

Location:
Charleston, WV
Posted:
January 28, 2014

Contact this candidate

Resume:

E. KEITH HAGERICH

* ******** *****

Summersville, WV 26651

Home 304-***-****

Cell 954-***-****

E-mail accd0g@r.postjobfree.com

A successful senior executive that drives organizational improvement

through process improvement.

PROFESSIONAL EXPERIENCE

B/E Aerospace

VP of Operations - Fenwick, WV July 2006 to present

Manage the day-to-day operations, budgeting and strategic planning of an

aerospace specialty products business. Developed and implemented a Lean

Culture to sustain financial growth of the business. In first two years,

improved plant efficiencies by 23% and inventory turns by 25%, while never

missing a sales goal. Improved cost of quality by 40% during same time

period. Improved one product line's efficiency by 60% in six months.

Chief negotiator for successful negotiations of collective bargaining

agreements with USW. Member of executive team for all Fenwick acquisition

related work. Moved first supply chain off-shore in history of facility

(40+ years). Inherited, managed and closed facilities in England and Czech

Republic in 2010 and 2011.

L-3 Communications

Director of Operations - Site Executive, Avionics Systems, Fort Lauderdale,

Florida. 2003 to July 2006. L-3 purchased Fort Lauderdale facility from

Goodrich in March 2003. Was Fort Lauderdale interface for divestiture team

and transition team while maintaining overall responsibility for the

aircraft instruments and avionics repair stations. Site Executive with

overall leadership responsibility. Closed Louisville facility and

consolidated assets into Fort Lauderdale in 2004. Began implementing lean

manufacturing principles in 2004. Conducted initial Six-Sigma training in

2005. Merged both techniques into process improvement strategy during

2006. Won 2005 Outstanding Leadership Award for division.

Goodrich Corporation

Director of Operations, Aviation Services Division - Components, Fort

Lauderdale, Florida. 2000 - 2003. Overall responsibility for the aircraft

instruments and avionics repair stations with locations in Fort Lauderdale

FL, Austin TX and Louisville, KY. This not only includes the profit and

loss responsibility, but also the operational, sales, marketing, customer

service and accounting. Consolidated Austin, TX business into Fort

Lauderdale in 2002 on schedule and below budget. Successfully divested

product line as part of the Austin transition plan.

Director of Sales, Marketing and Customer Service, Landing Gear Services

Division, Opa-Locka, Florida. 1999 - 2000. Overall leadership

responsibility for marketing, sales and customer service. Also responsible

for various special projects that included incorporating foreign operations

into the landing gear division. Analyzing and modeling foreign start-up

locations. Responsible for the marketing strategic plan and sales forecast

of the division.

E. KEITH HAGERICH

Page 2

Director of Operations - Site Executive, Landing Gear Services Division,

Opa-Locka, Florida.

1997- 1999. Overall leadership, strategic planning and P&L responsibility

for the world's largest third party landing gear facility. Relocated

business from an antiquated location in Miami to a custom-built, world-

class facility while maintaining primary business operations. Successfully

integrated new business systems while improving profitability through lean

manufacturing techniques. Certified new facility to ISO 9001 standard

with new business system and lean techniques in place.

Director of Quality, Airframe Services Division, Everett, Washington. 1996

- 1997.

Responsible for the oversight and strategic direction of all quality

programs at the largest airframe repair station in the United States. This

included quality control, quality assurance, calibration, NDT and FAA

liaison/interface. Acted as an industry role model by completing the first

successful ACSEP audit following the Valu-Jet crash.

Director of Maintenance, Airframe Services Division, Everett, Washington.

1994 - 1996.

Oversaw the day-to-day operations and long-term operational strategy at the

largest U.S. airframe

repair station. This involved successful leadership of 1,400+ people to

meet tight deadlines and customer commitments at 24-hour, 7-day workweek

facilities.

Operations Manager, Evacuation Systems Division, Phoenix, Arizona. 1991-

1994.

Responsible for the overall facility and manufacturing operations. Worked

with a unique group of employees in a non-union location. Facilitated the

transformation from a traditional flow operation to a cellular

manufacturing facility. Results included enormous efficiency and morale

improvements and the location becoming the first Boeing D19000 approved

vendor facility.

Various Leadership Positions, Evacuation Systems Division, Grantsville and

Spencer, West Virginia. 1981- 1985 and 1987 - 1991.

Held numerous positions from Industrial Engineer to Plant Manager.

Highlights include: acted as chief negotiator through three successful

labor agreements; started the Spencer facility on a project basis and then

assumed ongoing leadership of day-to-day operations; managed both

facilities - thirty miles apart, with one leadership team and developed a

working knowledge of all functional departments resulting in world-class

operations.

Defense Logistics Agency

Industrial Engineer, Manassas, Virginia. 1985 - 1987.

Conducted technical evaluation, costing analysis, pricing rationale,

negotiations and follow-up auditing for major defense projects for the

defense contract management organization.

EDUCATION

B.S.I.E., Geneva College, Beaver Falls, Pennsylvania, 1981.

M.A.O.M., University of Phoenix, Arizona, 1996.

Completed University of Washington Executive Program, December 1997.

Trained in a wide variety of team development and leadership programs.

Executive Classes, University of Michigan



Contact this candidate