Keisha Broadnax-Kirk

**** ******** **.

Hyattsville Md. 20781

240-***-****

acccxj@r.postjobfree.com

Entry-level IT professional with strong academic background

ACHIEVEMENTS, SKILLS, AND, ABILITIES

• Proven ability to diagnose, troubleshoot and resolve technical problems.

• Exemplary academic record.

• Quick learner with strong working knowledge of software, hardware, networking, and operating system.

• Outstanding communication skill; demonstrated background working well with students in one-on-one and group setting.

• Superior analytical and problem-solving abilities, with track record of improving operation.

EDUCATION

• The center for Empowerment A+ Certication 2010

• Electrical Union Local 26 Apprenticeship Telecommuntion 2003

• Bicsi 2003

TECHNICAL QUALIFICATIONS

• Operating System: Windows 2003/Me/XP (Word, Excel, Power

Point, Access) Adobe Photoshop

• Networking Languages: LAN/WAN, TCP/IP

HTML, XML

IT Technician/ Cable Technician:

• Solved many problems by troubleshooting, helping diagnose

• Provided daily technical support network connectivity email

• Install new software as per requirement and setup computers

• Assisted in programming operating system from Window 98, 2000 to XP for 70 workstations

• Specialist in cat 5, cat 6, cat 3, RJ6, RJ11, RJ45, RJ59, BNC CONNECTORS, ect.

• Telephone Trouble shooting specialist

• Splicing various type of copper

• Ends termination and Installations or relay rack

• Connect and hooked up phone system

• Moved telephone line and T1 line

• Strong commitment to company in completing jobs on time

Company Experience:

• Teksystems Staffing from 10/20/2013-12/13/2013

Jobsite: Greenspring Villiage, Srpringfield V.A.

Cable Tech who duties include but not limited:

Installing Optical Network Terminal Routers and Distributed Antenna System(DAS)

MiSource Staffing from 7/4/2013-10/10/2013

Jobsite: Walter Reed Military Base, Bethesda Md

Cable Tech who duties include but not limited to:

• Installing Access Point (AP’s) and Distributed Antenna System (DAS)

Power Service Corporation from 09/2010-1/2013

Electrical Union Local 26 (8/2003-member)

Jobsites: NASA, Department of Health, Bowie Maryland

Cable Tech whose duties include but not limited to:

• Review work orders to move, change, install repair Cat 5, and Cat 6, terminate single mode and multimode fiber for workstation and

backbone using ST, SC, and LC connectors.

• Operate as service point-of contact for help-desk, helping to diagnose, troubleshoot and resolve.

• Provide daily technical support for email network, connectivity, HVAC/CRAC system, telecommunication peripheral equipment and

system maintenance.

• Installing Cat6 cabling in office furniture.

• Installing wireless AP’s access point

Tech Inc. from 09/2003-4/2009

Electrical Union Local 26 (8/03-member)

Jobsites: BB&T Bank, Census Bearu, Gaylord, Arlington VA

Cable Tech whose duties included but not limited to:

• Planning network installation by studying customer orders, plans manuals, and technical specification; Design blueprints for floor plans

also maintain documentation using AutoCad.

• Establishing voice and data networks in datacenter by running, pulling, underfloor, terminating, wiring closet, patch panel, and testing

communication lines to ensure that specifications are met

• Melt and apply solder to fill holes, indentations, and seems of fabricated metal products, using soldering equipment.

Department of Navy from 06/2002-09/2003

Alexandria, VA

Clerk

• Served as a clerical using Adobe Acrobat, Microsoft Word 2003, Outlook 2003, Internet Explorer 7 Excel 2003. Power Point 2003 known

as Microsoft Office Suite. Answering multi-line telephones, copy and scan files on Hp and Cannon Printers.

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