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Quality Assurance Customer Service

Location:
Gretna, VA, 24557
Posted:
January 26, 2014

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Resume:

Casey O’Brian Hall

*** ***** **, ******, ** *****

accck0@r.postjobfree.com 434-***-**** Cell 434-***-****

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QUALITY ASSURANCE PROFESSIONAL

More than 4 years’ successful experience in quality assurance and support with recognized

Profile

strengths in ensuring quality in regulated manufacturing, research and development

environments for pharmaceutical, over the counter and cosmetic products. Well developed

skills auditing the quality of contract manufacturers, suppliers and contract laboratories and

working with regulatory agencies such as the FDA. Background includes 4 years of

experience in Quality Assurance/Quality Control systems auditing, problem solving and

trouble shooting, and planning/implementing proactive procedures and systems to avoid

problems in the first place.

Microsoft Office Suite 2010: Excel, Word, Outlook, Power Point. SAP, AS400

Areas of

Good Manufacturing Processes(cGMP), Quality Assurance Systems, Risk Mitigation,

Expertise Quality Auditing Compliance, Quality System Training, Material & Product Approvals

Tri Tech Laboratories, Lynchburg, VA 2006 2008

Employment

2012 Present

Quality Assurance Inspector

1. Oversee the quality of Procter & Gamble, Bath & Body Works,

Dial Corporation products by recording weights, torques, and

pressures

2. Ensure proper scheduling of production runs.

1. Master product files. Shipping & Receiving inventory of product

and labels.

2. Incoming component and finished goods inspection as well as

Chemical inspection

3. Oversee laboratory testing services including raw material, in

process, and finished product out of specification investigations.

4. Document and sample retention

5. Perform batch changes

6. Validated products.

7. Oversee label room for all plant product labels including front, back

and wrap labels with 200 per minute speeds.

Pittsylvania County Schools, Gretna, VA 2010 Present

Assistant Football Coach

1. Coach Wide Receivers, Defensive Backs and Special Teams

Coordinator.

2. Assist with day to day operations and recruiting of the Gretna Hawk

Football Program.

2006 2009

J Crew J Crew Customer Service Center, Lynchburg, VA

Client Specialist

3. Responsible for customer service and sales.

4. Accessed recent and previous order history.

5. Assist customer with Internet and catalog orders.

6. Oversaw the packaging of orders being pulled from the warehouse.

Elon University, Elon NC 2002 2006

Education

Bachelor of Science –Business Administration & Business Management

Liberty University, Lynchburg, VA

2011 Present

Master’s of Arts and Teaching – Special Education



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