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BRONX, NEW YORK *****

BRONX,

347-***-**** (HOME)

(HOME)

347-***-**** (CELL)

347-***-****

acccdl@r.postjobfree.com

acccdl@r.postjobfree.com

STEPHANIE

HOLLAND

EXPERIENCE & EMPLOYMENT

MACY'S Beauty Advisor/Sales, Brooklyn, NY (2/2013 – 11/2013)

(Cosmetics) Make-up artist/Cashier/Sales/Retail

Worked with different cosmetic companies such as CHANEL,

LANCOME, SHISEIDO, CLARINS and ESTEE LAUDER

Used my cosmetic skills in order to promote and sell other merchandises

Sold products, assisted customers, made transactions and applied a variety of makeovers

Maintained a clean workspace handled with stock and inventory

MACY'S Beauty Advisor/Sales, Bronx, NY (12/2010 – 9/2012)

(Lancôme) Make-up artist/Cashier/Sales/Retail

Presented each customer with superior customer service

Mastered the POS system

Successfully performed Make over’s, and gave beauty advice

Learned the skills of selling and suggesting cosmetics and fragrances

Experience dealing with the public and retail

Reality Mortgage Company, Bronx, NY (08/2006- 06/2008)

Head of Customer Service Dept./ Customer Service Agent/ Receptionist

Answered phones and resolved problems and complaints

Opened, sorted and routed interoffice and regular incoming mail

Sent/ Received fax data and distribute to appropriate staff

Established effective and professional relationships with customers

Greeted and assisted walk-in guest

Catered corporate meetings

Resolved guest related issues effectively and accurately

Translated in Spanish language

EDUCATION

James Monroe High School, Bronx, NY High School Diploma 2007

LANGUAGES

Bilingual Spanish - Speak, Read and Write.

SKILLS

Proficient in MS Word; Internet savvy, Make-up Artist.

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