Daniel Noti

**, *** ********** ***** **

Calgary, Alberta T3P 0B6

Telephone 403-***-****

E-mail: accc9m@r.postjobfree.com

Employment History

August 2013 – current Canada Cartage – Calgary, AB.

Senior Operation Manager

• Manage day to day logistic needs for multiple clients.

• Involved in creating a KPI and SOP for individual accounts such as Home Depot, Rona, FedEx, and

UPS.

• Act like a liaison between Canada Cartage and our customers to assure proper handling of their account

by managing cost margins and other needs to make the customer more profitable and also secure more

business for Canada Cartage.

• Standardize the UPS Freight account by implementing standard policies and procedures that do not

currently exist with account and maintain a high level of service to UPS and their customers.

June 2013 – August 2013 Not able to work in Canada due to work permit/permanent residence delays

January 2011-June 2013 FedEx Freight Canada – Calgary, AB.

Service Centre Manager

• Instrumental in establishing the Canadian version of FedEx infrastructure which included re-writing

portions of the FedEx internal audit so it translates to Canadian laws and policies.

• Re-established Calgary centre after period of challenges and instability by building team concepts

around the FedEx procedures. Also gaining alliances within the current staff by giving leadership which

was lacking previously.

• Engineered new line haul systems cross border between Canada and United States and inter-

Provincially. Doing so I was able to reduce our monthly cost from over $400,000 to around $330,000.

• Routinely required to assist the Edmonton, Winnipeg, and Vancouver location with audit and operational

support.

• Head of Health & Safety for the Calgary location. During that time period we reduced overall work

place accidents. Prior to 2012, CGY averaged one incident every two months. 2012 we did not have

any recordable incidents. This was done by consistently communicating procedures based on work

place safety.

• Able to average a score of 93% on our internal “Snapshot” audit. The company standard is 90% and

follow up has to be provided if under the standard.

• 2012 I received the FedEx 5 Star Award. This award is only given to 5% of the entire FedEx

Corporation which includes all of the FedEx operating companies.

• Involved in the opening of the new 60 door facility for CGY. FedEx shared a location with another

tenant prior to 2011.

(December 2012-Febuary 2013) FedEx Freight Canada – Vancouver, BC.

Temporary Service Centre Manager

• During this time frame, I was still the acting manager for the Calgary, AB location.

• Assisted in the opening of the Brand new 80 door FedEx facility in Surrey, BC.

• Active on the operational portion including, p&d routes, contractor hiring for line haul and local. Also

hired operation supervisors and office staff.

• Successfully opened the facility January 31, 2013 with all of the policies and procedures in place for our

internal audit process. During the opening the center had a visit from FedEx auditors and we were able

to score an overall 85% which is outstanding being opened only for 2 weeks. This was accomplished by

providing the education of policy and procedures to all employees and contractors prior to the opening.

• Received an award for outstanding efforts for my commitment in the opening of the Vancouver location.

April 2010 – January 2011 FedEx Freight Canada – Hamilton, ON.

Service Centre Manager

• Involved in the opening of the Brand new Hamilton, Ontario FedEx Freight location.

• Provided leadership and knowledge of all internal support systems that FedEx Freight requires at a

service centre.

• Implemented the existing company policies and procedures currently used in the FedEx Freight USA

locations. By this process, created a structured guideline to educate all new employees.

• Hamilton was the only location in Canada that did not need outside support from USA corporate office

because of my LTL knowledge and existing internal IT system.

December 2007 – April 2010 FedEx Services – Albany, NY.

Account Executive

• Responsible for expanding FedEx Freight business in a given territory through effective business

relationships.

• Negotiated pricing and business contracts with new and existing customers to establish growth within

the FedEx Freight and other FedEx operating companies. This was accomplished by offering customers

a bundled solution for all their logistic needs becoming a “one stop shop”.

• Help build a bridge between operations and sales by learning what both sides do on a daily basis. I was

able to see how freight was “born” basically by sales and then how the operation brought it up through

the system to provide the service to the customer.

2005 – 2007 FedEx Freight Inc. – Syracuse, NY.

Service Center Manager

• Managed a 60 door center which included 25 local drivers and 15 line haul drivers.

• Lead 5 operation supervisors, 6 office staff, and 10 dock.

• Involved in daily operational support which included p&d routing, dock pounds per hours, billing

process, etc.

2003-2005 FedEx Freight Inc. – New Stanton, PA.

Service Center Manager

• Managed a 40 door center for FedEx Freight which included 20 local drivers and 9 line haul drivers.

• Lead 3 operation supervisors, 4 office staff, and 4 dock.

• Ability to educate new supervisors from other FedEx centers. This was implemented because the

service center perform exceptionally well on our internal audit and was voted Service Center of the Year

because of the overall operational numbers.

• I received my first FedEx 5 Star Award. This award is given to only 5% of the entire FedEx Corporation

and is given to employees who have done an exceptional job during the fiscal year.

2000 – 2003 American Freightways (FedEx Freight acquired in 2002) Syracuse, NY.

Inbound/Outbound Supervisor

• Involved in the expansion of the Northeast region of the United States with American Freightways.

• Assisted in the operation of the Syracuse center and recruited new employees for support of the new

location.

• Provided daily support in assuring all shipments move through the local system and delivered timely.

Also needed to make sure all shipments being picked moved through our system properly.

1995 - 2000 Airborne Express Utica/Syracuse, NY.

Driver/dispatch/Terminal Manager

• Started as a driver and was responsible for the timely delivery and pick up of parcel.

• Promoted to dispatch at the main office in Syracuse, New York. During that time I was able to help

create a better mapping system that provided more efficient routing because of my driving knowledge

prior.

• Volunteered to take the role of Terminal Manager after the current manager walked out on the job. I

quickly developed my leadership skills by on the job training.

• Successfully accomplished the role of Terminal Manager and was able to lead 42 drivers, 4 supervisors,

2 dispatchers.

Education

High School diploma – doubled up my 11th and 12th grade schooling to graduate a year early.

1990

1990-1992 Attended Mohawk Valley Community College

Course outline: Criminal Justice

Skill Training & Development

Forklift certified

Dangerous Goods/Hazardous Material certified

Microsoft Excel, PowerPoint, and Word

REFERENCES AVAILABLE UPON REQUEST

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