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Project Manager Customer Service

Location:
Dalton, GA
Posted:
January 27, 2014

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Resume:

* * * ** * KW E L L C H URC H ROA D N E W IN D E R, GA 3 0 6 8 0

* * * ** * 5 5 4 2 J U M P M A S T E R 7 6 @ G M A I L . C O M

R O Y AT K I N S

OBJECTIVE

To obtain employment in the healthcare field using my education, skills and training with adults with various

ailments, trauma, chronic and contagious diseases for an ambulance company or patient care facility to

enhance the mission of the company.

SKILLS AND ABILITIES

Proficient in leading and supervising numerous employees, with interviewing hiring and terminating skills

as well as scheduling, reviewing, and all other duties associated with the management in EMS transport

Exceptional customer service qualities as exhibited by increase in business for several EMS transport

companies

Excellent rapport with patients and families as well as staff of various facilities

Advance skills in construction and low voltage wiring and eye for design and layout

EDUCATION/TRAINING

EMT Intermediate Lanier Technical College 2010

AHA BLS Provider CPR, Current November 2012

Silent Knight Fire System Training Class (5808, 5700, 5820 and SK4)

GE Security Training Class Networx system

Certification Texas Peace Officer San Antonio Community College

EMT B certification Corpus Christi, Texas

Firefighter certification Corpus Christi, Texas

Novi High School Novi, Michigan

WORK EXPERIENCE

North Georgia Medical Transport (NGMT) Athens, GA (June 2012 present)

EMT I

Transported patients while providing quality care with over 1000 runs annually

Assist with proper billing and accurate patient care reports

Assist with marketing and advertising to build business

Instrumental in building the Elberton transport business for the company

Atlas Ambulance Norcross, GA (March 2012 June 2012)

EMT I/Supervisor

Transported patients while providing quality care

Assist with proper billing and accurate patient care reports

Assist with marketing and advertising to build business for a new ambulance company

Full Spectrum, LLC Stone Mountain, GA (June 2011 Feb 2012)

Pyro technician/Snow technician

Armed, loaded, fired and cleared commercial grade fireworks for seasonal nightly shows for Stone

Mountain Laser Show Spectacular

Monitored ice plants and reported or corrected any problems

Ensured proper placement of snow as well as security of area

Fulltime Student (August 2009 May 2011)

Attended Lanier Technical School for EMT I and General Education classes for Paramedic program

Capital Alarms Winder, GA (Dec 2006 April 2009)

Service Technician

Initiative as lead technician and construction crew leader

On call 24/7 making independent decisions and repairs without assistance

Exceptional knowledge for trouble shooting, repairing or replacing fire and security systems

Experienced in pre wire and installation of security, fire, cable TV and phone systems

Acute knowledge/understanding of plan layout and programming of security & fire systems

Organized and cost effective in ordering and distribution of supplies

Integrity Contracting Gwinnett and surrounding metro Atlanta counties (2002

2006)

General Contractor/Owner

Performed all management and administrative needs/responsibilities of owning a small remodeling

construction company

Proficient in estimating, bidding and negotiating contracts

Excellent skills in framing, drywall repairs, carpentry, wiring installation for electrical, data, cable and

phone

Project manager of multiple remodeling projects

Responsible for employees and subcontractors while maintaining customer satisfaction

SKILLS/CAREER PROFILE

Supervision of private ambulance company with 15+ employees/EMT x 8 years

Ability to perform vital signs, phlebotomy/IV, injections, aerosolized medications, and assist or perform a

variety of patient sterile and non sterile procedures

Knowledge of dialysis from observation with constant exposure with patient transports

Firefighter w/10 yrs experience in suppression of all types of fires

Readily develop rapport with patients, families, staff and other health care professionals

Demonstrated aptitude for developing new skills and motivated learner

REFERENCES

Gary Little NGMT Co worker 678-***-****

Paul Lilly NGMT Co worker 706-***-****

Chris Dennis NGMT Co worker 706-***-****



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