Lam D. Nguyen

accc6c@r.postjobfree.com Direct 408-***-**** 3404 Chapala Drive San Jose, CA 95148

OBJECTIVE

Obtain a position within the human resources department that will enable me to use my interpersonal

communication with everyone internally and externally while developing my skills in the corporate world.

EDUCATION

Evergreen Valley College

Anticipated transfer to San Jose State University Fall 2014

Anticipated graduation San Jose State University, Business Admin, Concentration. In Human Resource

Management (BS)

Evergreen Valley High School

Graduated with a high school diploma in June 2007

SKILLS

Ability to multi-task and be organized in a demanding work environment.

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Fluent in the languages of Vietnamese and English, some Spanish.

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Proficient in computer operating systems Windows 7

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Microsoft Office: Word, PowerPoint Outlook, and Excel

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Experienced in mobile operating system iOS

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WORK EXPERIENCE

Nordstrom (San Jose, CA) Sales Associate April 2013-Present

• Provide customers with exceptional customer service

• Exceptional callings skills to bring customers into the store to shop

• Maintain a high SPH (sales per hour), 250 an hour

• Ability to develop attractive customers to open Rewards program card from basic surroundings

• Coordinate an attractive sales floor for potential customers

• Generate multiple merchandise sales from customers on a commission-based salary

• Excellent proficiency in the development and use of Nordstrom’s Personal Book

• Utilize social networks and media, professional societies and associations to identify quality merchandise for

customers

Balance Therapy Services (San Jose, CA) Office Administrative Assistant August 2012-Februrary 2013

• Managed resident accounts through the entire process of therapy treatment

• Sent PT and OT prescriptions, evaluations, certifications and discharges to PCP

• Verified Medicare eligibility through Medicare automated system

• Created and maintained a database for efficient collection and retrieval of patient and program information

• Organized Payroll database for therapists and aides pay

Aqua Nail Salon (Burlingame, CA) Receptionist January 2012- August 2012

• Handled the tasks of providing services in a positive and friendly manner

• Responsible for scheduling appointments and answering all calls

• Responsible for processing transactions payment

• Delegated a team of 5 technicians their tasks and aided to satisfy clients.

• Initiated follow-ups with clients

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