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Customer Service Technician

Location:
Jamaica, NY
Posted:
January 27, 2014

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Resume:

JEAN R ADE

*** ********** ****

Elmont NY, *****

Mobile Phone: 917-***-****

accc4o@r.postjobfree.com

OBJECTIVE

To obtain a position as specialized experience in the Field Service

Technician industry that allows me to be dedicated and achieve high targets

while providing excellent customer service.

WORK EXPERIENCE

SERVICE TECHNICIAN MANAGER

May 2013 - Dec 2013

JADE ELECTRONICS. New York Metro, NY

Retail and corporate

Computer Systems, Troubleshoot Minor Problems in POS and internet base

Software, Install Operating Systems, Internal Hardware cleaning, Also I

have minor knowledge Of Writing Programs. Windows 95/98, 2000, ME, XP,

Vista, Linux / Microsoft Access, Excel, Power Point, Word Introduction to

Computer Software, PC System Network, Programming, Logic, Design, and

Information Systems.

FIELD SERVICE TECHNICIAN

January 2010 - May 2013

TECH USA. New York Metro, NY

Retail and corporate

Agility's service contractor performs highly complex PC / Network Support

installations, updates, and maintenance of new POS system and existing

telecommunication systems and networks ensuring appropriate interfaces.

Troubleshoots, identifies, repairs and/or replaces faulty communication

system components.

NETWORK FIELD SERVICE TECHNICIAN

Nov 2010 -January 2012

TYREE ORGANIZATION. Farmingdale, NY

Architectural and Design Services

Working on valves, actuators, meters, switches, regulators, piping

specialties, natural gas-fueled engines, blowers and retail fuel dispensers

and associated retail point of sale systems.

Also certify in Nuclear, Ovation, ruby and Gillbaco Pumps

IT FIELD SERVICE TECHNICIAN

Aug 2008 - Nov 2010

TOLT SERVICE GROUP INC. EATON, NJ

Performs highly complex PC / Network Support installations, updates, and

maintenance of new POS system and existing telecommunication systems and

networks ensuring appropriate interfaces.

FIELD SERVICE TECHNICIAN

August 2006 - July 2008

DRESSER WAYNE, DRESSER INC. Clifton, NJ

Architectural and Design Services

Working on valves, actuators, meters, switches, regulators, piping

specialties, natural gas-fueled engines, blowers and retail fuel dispensers

and associated retail point of sale systems.

Also certify in Nuclear, Ovation, ruby and Gillbaco Pumps.

TECHNICAL SUPPORT, HELP DESK, CALL CENTER, ACCOUNT SALE MANAGER

September 2005 - October 2008

MARKETSOURCE / HEWLETT-PACKARD /T-MOBILE State: NY

Computer Systems, Troubleshoot Minor Problems, Install Operating Systems,

Internal Hardware cleaning, Also I have minor knowledge Of Writing

Programs.

Internet Explorer

Introduction to Computer Software, PC System Network, Programming, Logic,

Design, and Information Systems

FIELD SERVICE TECHNICIAN

June 2004 - August 2006

CABLEVISION / 180 CONNECTS / BAKERS INSTALLATION State: NY

Energy and Utilities

Troubleshoot Minor Problems, Install Operating Systems, Internal Hardware

cleaning, also I have minor knowledge Of Writing Programs. *Windows 95/98,

2000, ME, XP, Vista, Linux / Microsoft Access, Excel, Power Point, Word

Introduction to Computer Software, PC System Network, Programming, Logic,

Design, and Information Systems

CUSTOMER SERVICE REP / TECHNICIAN

May 2005 - November 2005

VERIZON WIRELESS / SOLECTRON

Telecommunications Services

Sell products and services to prospective customers and meet monthly sales

quotas. Evaluate wireless telecom needs and recommend products and services

based on customer requirements. Deliver sales presentations and

demonstrations to maximize sales performance.

SECURITY OFFICER

June 2001 - June 2004

SECURITAS / WACKENHUT CORP State: NY

Security and Surveillance

provide a high-profile presence in the 10,000-square-foot retail store,

monitoring the facility to prevent loss and ensure the full protection of

occupants. Operate surveillance systems and patrol the grounds to protect

against possible hazards.

EDUCATION

9/2010 - Present

Frederick Community College State: MD

Computer Repair Technology

1/2005 - 12/2005

SCI Stratford Career Institute Washington, DC

Some college course

2/1998 - 6/2000

Newcomers H.S State: NY

High School Diploma

REFERENCES WILL BE FURNISHED UPON REQUEST



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