JEAN R ADE
Elmont NY, *****
Mobile Phone: 917-***-****
accc4o@r.postjobfree.com
OBJECTIVE
To obtain a position as specialized experience in the Field Service
Technician industry that allows me to be dedicated and achieve high targets
while providing excellent customer service.
WORK EXPERIENCE
SERVICE TECHNICIAN MANAGER
May 2013 - Dec 2013
JADE ELECTRONICS. New York Metro, NY
Retail and corporate
Computer Systems, Troubleshoot Minor Problems in POS and internet base
Software, Install Operating Systems, Internal Hardware cleaning, Also I
have minor knowledge Of Writing Programs. Windows 95/98, 2000, ME, XP,
Vista, Linux / Microsoft Access, Excel, Power Point, Word Introduction to
Computer Software, PC System Network, Programming, Logic, Design, and
Information Systems.
FIELD SERVICE TECHNICIAN
January 2010 - May 2013
TECH USA. New York Metro, NY
Retail and corporate
Agility's service contractor performs highly complex PC / Network Support
installations, updates, and maintenance of new POS system and existing
telecommunication systems and networks ensuring appropriate interfaces.
Troubleshoots, identifies, repairs and/or replaces faulty communication
system components.
NETWORK FIELD SERVICE TECHNICIAN
Nov 2010 -January 2012
TYREE ORGANIZATION. Farmingdale, NY
Architectural and Design Services
Working on valves, actuators, meters, switches, regulators, piping
specialties, natural gas-fueled engines, blowers and retail fuel dispensers
and associated retail point of sale systems.
Also certify in Nuclear, Ovation, ruby and Gillbaco Pumps
IT FIELD SERVICE TECHNICIAN
Aug 2008 - Nov 2010
TOLT SERVICE GROUP INC. EATON, NJ
Performs highly complex PC / Network Support installations, updates, and
maintenance of new POS system and existing telecommunication systems and
networks ensuring appropriate interfaces.
FIELD SERVICE TECHNICIAN
August 2006 - July 2008
DRESSER WAYNE, DRESSER INC. Clifton, NJ
Architectural and Design Services
Working on valves, actuators, meters, switches, regulators, piping
specialties, natural gas-fueled engines, blowers and retail fuel dispensers
and associated retail point of sale systems.
Also certify in Nuclear, Ovation, ruby and Gillbaco Pumps.
TECHNICAL SUPPORT, HELP DESK, CALL CENTER, ACCOUNT SALE MANAGER
September 2005 - October 2008
MARKETSOURCE / HEWLETT-PACKARD /T-MOBILE State: NY
Computer Systems, Troubleshoot Minor Problems, Install Operating Systems,
Internal Hardware cleaning, Also I have minor knowledge Of Writing
Programs.
Internet Explorer
Introduction to Computer Software, PC System Network, Programming, Logic,
Design, and Information Systems
FIELD SERVICE TECHNICIAN
June 2004 - August 2006
CABLEVISION / 180 CONNECTS / BAKERS INSTALLATION State: NY
Energy and Utilities
Troubleshoot Minor Problems, Install Operating Systems, Internal Hardware
cleaning, also I have minor knowledge Of Writing Programs. *Windows 95/98,
2000, ME, XP, Vista, Linux / Microsoft Access, Excel, Power Point, Word
Introduction to Computer Software, PC System Network, Programming, Logic,
Design, and Information Systems
CUSTOMER SERVICE REP / TECHNICIAN
May 2005 - November 2005
VERIZON WIRELESS / SOLECTRON
Telecommunications Services
Sell products and services to prospective customers and meet monthly sales
quotas. Evaluate wireless telecom needs and recommend products and services
based on customer requirements. Deliver sales presentations and
demonstrations to maximize sales performance.
SECURITY OFFICER
June 2001 - June 2004
SECURITAS / WACKENHUT CORP State: NY
Security and Surveillance
provide a high-profile presence in the 10,000-square-foot retail store,
monitoring the facility to prevent loss and ensure the full protection of
occupants. Operate surveillance systems and patrol the grounds to protect
against possible hazards.
EDUCATION
9/2010 - Present
Frederick Community College State: MD
Computer Repair Technology
1/2005 - 12/2005
SCI Stratford Career Institute Washington, DC
Some college course
2/1998 - 6/2000
Newcomers H.S State: NY
High School Diploma
REFERENCES WILL BE FURNISHED UPON REQUEST