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Customer Service Manager

Location:
Duluth, GA
Posted:
January 25, 2014

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Resume:

Tolulope Okojie

**** *** **** **, **********, GA 30039

678-***-****

accbvr@r.postjobfree.com

EDUCATION

Bachelor of Science in Criminal Justice Dec 2014

Kennesaw State University, Kennesaw, GA

SKILLS PROFILE

• Excellent analytical and problem solving competencies

• Team leadership and effective team player

• Superior communication skills

• Excellent learning and adaptability skills

• Strong writing skills

• Excellent time management and work prioritization

• Willingness to accept responsibility

• Excellent Interpersonal skills,

• Profound Ability to communicate and handle conflict

TECHNICAL KNOWLEDGE

Operating Systems: MAC OS X, Windows 98/2003/XP/Vista/2007

Microsoft Applications: Word; Excel; PowerPoint; Outlook

EMPLOYMENT HISTORY

Executive Assistant August – December 2013

Pacesetters Designs Kennesaw, GA

• Assisted the director with managerial skills, calendar skills and smoothing organization of meetings

• Extended experience in office functions and support, which involved both inbound and outbound communications,

keeping records and scheduled appointments.

• Responsible for organizing, planning and executing projects with large budgets

• Established and executed an efficient system of monitoring and organizing documents and information for the

company

• Scheduled meetings, answered inquiries and assisted in delivering a good customer service

• Assisted in planning and execution of conferences, accommodations for directors, and prepared minutes of

meetings.

Executive Assistant Mar 2010-Aug 2013

Wellspring Consultancy Atlanta GA

• Scheduled executive meetings and travel plans for the executives

• Assisted executives in all possible works likes in meetings, prepared documents and presentations.

• Needed to attend phone calls from clients and also responded to the emails received from clients and concerned

party members without fail.

• Conducted market research and in turn helped executive in making important business decisions.

• Updated executive about appoints with various clients.

• Ensured client’s satisfaction with company services

• Assisted the staff meetings on behalf of manager or supervisor

• Performed managerial duties in absence of manager

United Cerebral Palsy June 2007-Jan 2010

Home Care Giver Atlanta, GA

• Was Responsible for working with disabled and mentally challenged clients.

• Did housekeeping duties such as making beds, washing dishes, keeping house clean, doing laundry and more.

• Provided routine care such as bathing, feeding and dressing.

• Kept records and took vital signs of patients.

• Provided patient transportation for shopping, doctor's appointments and outside activities.



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