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Customer Service Real Estate

Location:
Corona, CA
Salary:
24
Posted:
January 24, 2014

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Resume:

Danique Edward McMillan

Underwriter/Auditor

accbo7@r.postjobfree.com 678-***-****

Conscientious, resourceful, goal-oriented with over 8 years with Fortune 500 companies in the mortgage banking, finance, & lending

industry. With Strong interpersonal skills in communicating key data to employees, customers, & 3rd party businesses. Bilingual

English & Spanish.

Underwriting/Auditing skills include;

• Underwriting/Auditing Conventional, Non-Conventional, Conforming &, Non-Conforming for both Residential & Commercial

Loans. In addition to conducting counter offers and exceptions.

• LTV (Loan to Value), CLTV (Combined Loan to Value), DTI (Debt to Income), DSCR (Debt Service Coverage Ratio), NOI

(Net Operating Income), ADS (Annual Debt Service) YMF (Yield Maintenance) Calculations/Analysis.

• Credit Analysis, Credit Worthiness, Tax Return Analysis, Financial Statements & Expense Report Analysis/Review.

• Training, managing, delegating and prioritizing workloads/deadlines to closers, processors & fellow underwriters.

• Appraisal, Addendum, Subordination Agreement, Purchase Contract, HUD, Title Review.

Technical Skills include;

• DU, LPS, LIS, Lexus Nexus, Land Safe, Iportal, RES Direct, MSP, Property Profile Look-up, & eImage.

• Microsoft Outlook, Microsoft Word, Excel, including (Pivot, V & H Look-up) Publisher, PowerPoint, & Adobe Acrobat.

PROFESSIONAL EXPERIENCE

Wells Fargo, Santa Ana, CA 11/2012- Present

Consumer Loan Underwriter III

• Signing Authority for $1,000,000.

• Top tier producer 3 months in a row for quality & production. Audit score at 95% with an average of 6 loans a day. (Production

requirements for site is 4 loans with minimal audit score at 80%)

• Review Title, Appraisal, Flood Cert, HOI, HOA, Flood Insurance, Tax Cert, POA.

• Underwrite file for various programs including FNMA (Fannie Mae), FHLMC (Freddie Mac), HARP, DUREFI PLUS, etc.

• Perform QA to ensure accuracy and completeness. Currently average 95% in QIS Audits

• Created reports to ensure documents are consistent and uphold company/industry guidelines.

• Facilitated re-negotiation of loan based on findings and guidelines.

• Provided work directive and training to junior team members and relayed performance feedback to supervisors/managers.

• Performed income analysis in reviewing self-employment, Corporate & Partnership Tax Returns (Schedule B, C, E, & K-1).

• Performed mortgage calculations/analysis to determine borrower credit worthiness/risk-factor.

• Communicated pertinent information or changes to borrower, closing, and processor to expedite loan process.

• Underwrite for both refinance & purchase properties (Front-line) for Residential & Commercial Properties.

• Implemented exceptions depending on FICO score, NOI, DTI, curb appeal, credit history or other compensating factors.

Bank of America, Agoura Hills, CA 05/2012-11/2012

Underwriter/Auditor III (contract position)

• Provided written appeals in response to allegations of mortgage contracts requirements not in compliance to 3rd party

businesses, Fannie Mae, Freddie Mac, Ginnie Mae, & Promontory.

• Reviewed individual mortgage origination/post origination documentation and performed database research.

• Assessed alleged breach in mortgage contracts.

• Audited origination documents to determine inconsistencies for potential mortgage fraud by reviewing financial statements,

paystubs, Tax Returns & 1003.

• Performed Forensic Underwriting to recalculate the numeric loan parameters in response to allegation of a breach in contract.

• Enforced deadlines for associate to assure that Service Level Agreement (SLA) were met.

• Responded to mortgage insurance claim denials.

• Reviewed various Legal documents such as Letter of Intent, Complaints, & Foreclosure Document & Proceedings.

Danique Edward McMillan Page 2

JP Morgan Chase, Chatsworth, CA 12/2011-05/2012

Loan Modification /Underwriter (contract position)

• Underwrote FHA, FHLMC, FNMA, and VA modification loans for the HAMP & CHAMP program.

• Ran and reviewed credit reports, mortgage history, payoff demands, income, Title and Escrow reports.

• Preformed credit decisions while ensuring proper underwriting and modification guidelines are in compliance with State and Federal

guidelines.

• Referred final loan decision in the best interest of the borrower while maintaining company’s policy and procedures.

• Reviewed 4506-T, REO, Bank Statements, Income, Hardship Affidavits, Credit Reports, P&L, HOA, Tax Returns, POA, divorce decree

and tax returns.

• Reviewed Prime & Sub Prime loans & re-valuated risk for modification.

Bank of America Westlake Village, CA 09/2009-12/2011

Underwriter/Auditor II

• Signing Authority for $500,000.

• Top tier in Quality Score & Feedback (QA & QC Reports) at 100%

• Researched MI (Mortgage Insurance) claim denials and wrote appeals to investors.

• Documented and converted research and appeals into PDF and sent to appropriate investors, contacts and share drive.

• Performed QC & QA reports for GSE department and compiled spreadsheet of collected data required for final processing.

• Processed & Underwrote entire loans packet to assure compliance of guidelines of specified year, originator, servicer, or company.

• Provided regulatory updates and business changes for Auditing and Underwriting team. (Designated liaison for the Auditing and

Underwriting Team for both Residential & Commercial Properties.)

• Pulled and Compiled Report to enforced deadlines for associate to ensure that Service Level Agreement (SLA) was met.

• Effectively use databases, websites and other tools for locating documents.

• Ensured production standards set by Division Management.

• Proactively contacted clients to resolve outstanding conditions and expedited funding of loans.

• Communicated conditions and offered alternative ways for customers to clear conditions.

• Made training suggestions to management for sellers with repetitive trends.

• Contacted and communicated (both verbal/written) with outside business partners, banks and vendors.

• Enforced compliance and requirements for documents at both a Federal and State level.

• Performed various Mortgage Calculation which consisted of DTI, NOI, YMF, DSCR, amongst other analysis to provide the best rate, term,

program, & counter-offers for the borrower to insure great customer service & assure client longevity.

Farmers Insurance Los Angeles, CA 04/2008-09/2009

Business Implementation (Rate Change Specialist)

• Worked with Actuaries & Project Managers to ensure correct formatting of new rates, rules & regulations implemented monthly &

yearly.

• Assisted Actuaries and Project Mangers to stay in compliance with rules and regulations for introduction new rates.

• Managed the implementation of rates and rules in the Current and Historical Manual for both Auto & Real Estate properties.

• Verified that all rates and rules are accurately and promptly posted by given deadline for both Auto and Real Estate.

• Verified that all corrections and revisions of files, packets and manual pages were filed away properly and sent to proper destinations.

Countrywide West Hills, CA 08/2005-04/2008

Junior Underwriter

• Assessed risk management, reviewed collection and managed the preparation of payment information for callers.

• Reviewed loan application (1003) & documentation for proper processing

• Ordered, reviewed for accuracy Title, Appraisal Report, Form 442, Escrow, Credit reports, & Assets.

• Reviewed statements, payments, charges, & loans.

• Searched for missing, or incorrect documentations and created spreadsheet for Demand/Condition statement.

• Created Excel Spreadsheet for Audit Reports/Audit Requests and Master Files for Callers.

• Assisted in underwriting and obtaining necessary docs for Residential & Commercial Loans

• Reviewed confidential documents pertinent to mortgage loans.

• Screened for fraudulent signatures, endorsements, and allonges.

• Revised documentations of the mortgage loan packages.

• Processed and archived information using a computer program named Sapphire in the GEMS network.

• Conducted forensic underwriting and regulatory compliance. of Commercial & Residential loans with guidelines

EDUCATION/TRAINING

Georgia Perimeter Business Administration 2003-2005



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