Virginia Beane 313-***-****

***** ********* accbba@r.postjobfree.com

Redford, MI 48240

BANKING PROFESSIONAL

Foreclosure / Bankruptcy / Pre Foreclosure Regulations / Sales

Highly motivated professional who excels in delivering excellent customer service and satisfaction. Self-motivated

individual with the proven ability to multi-task and work in a fast paced environment and consistently meet deadlines.

Positive attitude and good listening skills. Skilled in helping clients choose products for their needs. A strong desire to

learn.

CORE COMPETENCIES

Customer Focus Communication Organization

• • •

Inside Sales Building Relationships Time Management

• • •

PROFESSIONAL EXPERIENCE

Flagstar Bank, Troy, MI 1998-2014

Loan Surveillance Analyst (2013-2014)

Reviewed loans for state mandatory notices. Created state mandatory letters and mailed letters. Registered

state mandatory notices with state. Reviewed and created monthly manual demand letters.

• Created an efficient report to monitor demand letters

• Created system for mailing letters to meet deadlines

Foreclosure Team Lead and Analyst (2006-2013)

Organized and monitored the referral team. Reviewed loans to see if they meet foreclosure guidelines.

Prepared and sent referrals to attorneys. Monitored foreclosure accounts. Prepared analytics for

judgments and bids.

• Successfully explained the foreclosure process to distressed customers.

• Team wide, successfully oversaw the transitioning of servicing systems

• Held ongoing relationships and sustained communication with foreclosure attorneys

Bankruptcy Supervisor and Analyst (1998-2006)

Reviewed and prepared documents required by the courts for bankruptcy filings such as: Proof of Claim,

Motion for Relief, and Notice of Default. Assigned and reviewed work for team members. Appeared in

court as professional witness.

• Created department bankruptcy monitoring system report, still in use today

• Forged relationships with bankruptcy costumers to provide information regarding mortgage

accounts

• Held ongoing relationships and sustained communication with bankruptcy attorneys

Virginia Beane 313-***-**** Page 2

Huntington Bank, Warren, MI 1996-1998

Personal Banker

Opened accounts, sold service and bank products according to the customer’s needs.

The ability to cross sell productive made me the best in my branch.

• Top sales agent in region for 4 quarters

• Ability to relate to customers of all personalities

EDUCATION

Associates of Science

Ashworth College, Atlanta, GA

TRAINING

Insurance Licensing Courses: Kaplan University

Received my Life insurance license on 1/20/14

TECHNICAL SKILLS

Microsoft Office

Lotus Notes

10 Key Typing

People Soft

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