Post Job Free

Resume

Sign in

Customer Service Quality Control

Location:
Houston, TX
Salary:
45,000
Posted:
January 26, 2014

Contact this candidate

Resume:

CHRISTOPHER HINES

979-***-**** accb58@r.postjobfree.com

SUMMARY

Administrative professional with several years of experience in the coordination, planning and support of daily operations and

administrative functions. Diversified skillset covering administrative support to executives and staff, and client relations.

Excellent interpersonal skills and written communication skills.

EDUCATION

Texas State University- San Marcos San Marcos, TX

Bachelor of General Studies August 2006-December 2010

Emphasis in: Business, International Studies and

Japanese

EMPLOYMENT EXPERIENCE

ProjecTools Bellville, TX

Technical Writer August 2012- October 2013

Create material and complete writing assignment according to set standards

Edit, standardize, or make changes to material prepared by other writers or personnel

Review published materials and recommend revisions or changes in scope, format, and content

Provide onsite training and implementation for clients as needed

Assist in creation of online training content

Coordinate implementation of new clients from sales to proof of concept

Create help sheets for client distribution

Valmont Industries Bellville, TX

Quality Control Technician December 2011- August 2012

Execute onsite Product Inspections

Supervised output of 50+ employees to ensure quality up to clients standards

Calculate data maintain conformity

Create reports for Valmont and their clients

Write disciplinary and accident reports

Hines Lawn Sprinkler Services Panama City, FL

Technical Writer August 2008-December 2011

Develop and maintain training manuals and help content for safety and product education

Complete writing assignments according to set standards regarding order, clarity, conciseness,

style and terminology

Review published materials and recommend revisions or changes in scope, format, content,

etc.

Create diagrams, charts or drawings as needed to illustrate material, workflow, process, etc.

Office Administrator May 2004-August 2008

Answering multi-lines telephones

Scheduled appointments

Editing reports and other documents

Interacted with the public and provided customer service on a daily basis

ORGANIZATIONS

American Marketing Association, 2009-2010

International Studies Club, 2008-2010

Foreign Exchange Student (Japan), 2007

United Nations Student Alliance, 2006-2007

SKILLS

Technologically Adept Adobe Photoshop and Captivate

Microsoft Office Suite Balsamiq, Visio, and OneNote

Proficient in Japanese Language SnagIt

ProjecTools Software 62WPM

References available upon request



Contact this candidate