ANGELA MONTEIRO

** ***** **.

EXETER, RHODE ISLAND 02842

HOME: 401-***-****

CELL: 401-***-****

EMAIL:accb3v@r.postjobfree.com

OBJECTIVE: To utilize my skills and knowledge in order to perform

functions of planning, coordination, and organization within a management

position to effectively implement progress in human relations, project

management, and staff recruitment and retention.

EDUCATION:

Masters in Business Administration with a Concentration in Finance

Colorado Technical University 2013

Bachelor of Arts: Psychology

Bachelor of Science: Chemical Dependency and Addiction Studies

Rhode Island College 2008

Associates Degree: General Studies with a Concentration in Psychology

Community College of Rhode Island 2004

EXPERIENCE:

Family Advocate/Family Assessment Worker/Family Support Worker

04/2012-current

East Bay Community Action Program - Newport, Rhode Island

. Utilizing policies and procedures to complete expectations of the

organization's evidenced based practices.

. Experience with presentation and oral communication training for 200

employees

. Provide client outreach for families in crisis/troubles

. Conduct and complete assessments individualized to specific family needs.

. Recognize people's skills, abilities, and utilize their strengths towards

task oriented responsibilities.

. Implementation of Motivational Interviewing.

. Enrollment for medical benefits for both individual and family.

Interpretation and guidance of insurance policies related to the

Affordable Care Act.

. Develop and implement strategies to empower individuals to self-manage.

. Build and sustain community partnerships.

. Promote programs within the community by way of knowledge sharing and

agency collaboration.

. Act as a liaison between local and state organizations.

. Provide education regarding maternal health and evidence-based practices

sanctioned through the Department of Health.

. Collect data to track outcomes.

. Create and monitor grant budgets towards community assistance.

. Supervise staff and/or provide implementation of the Food Pantry Program.

. Submit required reports to upper management.

. Attend trainings and conferences to keep abreast of field specific

issues.

. Participate in Total Quality Management teams for benchmarking and goal

setting.

. Represent agency as a member of subcommittees including Newport Family

Partnership, Thrive by Five, the Home Visiting Network, and Shared Youth

Vision.

. Training for staff was initiated for new hire.

Case Manager

2007-2012

Newport County Community Mental Health Center - Middletown, Rhode Island

Freedom House Apartments: Transitional Housing for people diagnosed with

Schizophrenia or Schizoaffective Disorder

Duties:

. Facilitate case coordination and information sharing.

. Maintains case records and provides assistance with appropriate

documentation.

. Interpret and explain laws, regulations and service programs to

elders and others.

. Conduct comprehensive client assessment to collect functional,

environmental, psychosocial, financial, employment, housing,

educational, and health information as appropriate to develop and

create cost-effective care.

. Build and maintain positive working relationships with coworkers,

other city employees, and the public while utilizing principles of

good customer service.

. Utilizing and implementing both proactive and reactive thinking based

on the situation at hand.

. Activities may include individual and group therapy, crisis

intervention, client advocacy, prevention, and education.

Residential Counselor

2003-2007

St. Mary's Home for Children - North Providence, Rhode Island

Arts Program/Step Down Program/Stabilization Unit/Transitional Program

Duties:

. Work with behavioral children upon discharge from the hospital in

collaboration with clinicians, supervisors and parents to establish an

effective and structured environment.

. Work in conjunction with families in coping with a child's abilities

(as opposed to "disabilities").

. Education surrounding ways to attain independence and self-reliance

with their daily routines via therapeutic intervention/s.

. Introduce activities that promote self-confidence and problem-solving

skills to instill a sense of self-pride.

. Generate individualized plans that best suit a child's needs and

lifestyle.

Residential Counselor-Long-Term placement.

Duties:

. Work with and be responsible for the supervision of behavioral

children; aid them safely through any crises' (situational and/or

maturational) that may occur

. Assist in their counseling and structuring.

. Ability to make quick rational decisions and prioritize immediate

patient care needs to maintain a therapeutic environment and ensure

safety.

SKILLS:

. Able to work independently as well as in a team environment

. Strong written and verbal communication skills

. Knowledge of both technical and conceptual skills

. SPSS Proficient (Data Analysis)

. Microsoft Word/Excel/PowerPoint Proficient

SUMMARY of CERTIFICATIONS:

. Cardiopulmonary Resuscitation (CPR)

. Navigator (Affordable Care Act)

. Family Assessment Worker (Growing Great Kids)

. Family Support Worker (Growing Great Kids)

. Integrated Strategies Specialist (Growing Great Kids)

INTERNSHIPS:

2008:

*SSTAR Detoxification Facility, North Kingston, Rhode Island

LANGUAGES:

. English: Fluent in reading, writing, and speaking.

. Creole: Fluent in comprehension and communication.

. Korean: Basic level of comprehension and reading.

REFERENCES:

Professional References Furnished Upon Request

Contact this candidate