Vernetha Brown

**** ****** ****, ***. ** Bronx, NY 10462,

Hm. 718-***-****--Cell Phone 917-***-****--email: b accb2j@r.postjobfree.com

EMPLOYMENT

Aegis Communications Group Inc. -- Customer Care Service Rep: 10/ 2011-09/2013

Heavy phone, data entry, provide members with medical, prescription, and dental claim information,

verify insurance benefits, assist pharmacist using Argus system, processing member’s premium and

billing, provide members with authorizations, enter demographics and review claims in CAS

NYC HPD Secretary: 10/2010 10/ 2011

Received and audit document information to be entered into excel spreadsheet, calculated

contractor’s employee payroll for accuracy, opened, sorted, routed incoming mail and entered into

mail log computer database, created, compiled, copied, filed, and scanned documents, researched

and assembled data for reports

United States Postal Service Data Entry Clerk: 02/2008 03/2010

Transcribed, entered and verified data, kept track of received data and source documents, prepared

and sorted source documents identified and interpreted data to be entered reviewed and made

necessary corrections to information entered, filed and retrieved documents, records, and reports

Mount Vernon City Court Senior Court Office Assistant/Keyboard: 09/2005 05/2006

Processed claims by entering data into computer system, processed payment of fines and bail

posting, assisted at counter and provided information to customers, maintained office supply

inventory. Order and stock supplies as needed. Operate office machines, such as typewriter, adding,

calculating, and duplicating machines. Used mainframe computer terminal or personal computer for

access to and entry of data. Opened and routed incoming mail, answer correspondence, and prepare

outgoing mail. Maintain office files

Selective Staffing Secretary/Data Entry Clerk/Receptionist: 04/1999 06/2001

Typed confidential documents and general correspondences on MS Word, prepared data entry

spreadsheets on MS Excel, answered telephone and give appropriate information to callers or route

call, assisted in maintained filed system, screened and greeted visitors, assisted in preparing large

mailing and Xeroxed maintains confidential information, performed other job related duties as

assigned

SKILLS

Type 75 wpm, MS Word, Excel, PowerPoint, Access, Outlook, Peachtree and QuickBooks

EDUCATION:

Herbert H. Lehman College, Bachelor of Art, 2002, Bronx, NY

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