Post Job Free

Resume

Sign in

Customer Service Technician

Location:
Loveland, OH
Posted:
January 25, 2014

Contact this candidate

Resume:

Milton J. Nicol

*** **** **** *****

Hamilton, Ohio

accb0p@r.postjobfree.com

513-***-****

WORK EXPERIENCE

Adecco Technical Services, Cincinnati, Ohio

Quality Control Inspector-Beckman/Coulter, Hebron, Kentucky

2008

> Inspect production product for assembly errors.

Engineering Assistant/Quality Control Inspector-Square D, Oxford, Ohio 2007-

2008

> Conduct product performance tests and evaluations per engineering

request.

> Collect and prepare test data for analysis.

> Coordinate test results with members of engineering and manufacturing.

> Maintain Model Shop data files and equipment.

> Supervise repairs and upgrades to Model Shop facility.

> Inspect finished product for manufacturing defects.

Belcan Services, Cincinnati, Ohio

Repair Technician-Bakery Craft, West Chester, Ohio

2007

> Modified printers and scanners for food applications.

> Repaired customer's printers and scanners.

> Maintained parts stock for scanner repair facility.

Assembler-Armor Holdings, Fairfield, Ohio 2006-

2007

> Assembled parts for military vehicles.

AK Steel, Inc., Middletown, Ohio

Water Treatment Operator 2006

> Operated and maintained production water treatment facility.

> Conducted water certification tests.

> Monitored water quality.

Adecco Technical Services, Cincinnati, Ohio

Engineering Assistant-Square D, Oxford, Ohio 2005-

2006

> Conducted product performance tests and evaluations per engineering

request.

> Collected and prepared test data for analysis.

> Coordinated test results with members of engineering and

manufacturing.

> Maintained Model Shop data files and equipment.

> Supervised repairs and upgrades to Model Shop facility.

Ohio Department of Job and Family Services, Cincinnati, Ohio

Customer Service Representative 2004-

2005

> Collected information from new and previous clients for unemployment

services.

> Advised clients of eligibility requirements and available resources.

Prestige Services, West Chester, Ohio

Electronic Research Technician-Procter & Gamble, West Chester, Ohio 2003-

2004

> Built and tested prototype consumer devices.

> Collected, analyzed, and presented device performance data.

> Maintained data files for current projects.

Pole Zero, Inc., West Chester, Ohio

Electronic Technician 2001-2003

> Tested and troubleshot RF filters to the component level.

> Implemented engineering change notices to parts list and schematics.

Kiemle-Hankins, Dayton, Ohio

Electronic Technician 2000-2001

> Supervised electronic/electrical motor repair facility.

> Repaired AC/DC drives and motors in-house and remote.

Northrop-Grumman, Cincinnati, Ohio

Electronic Technician 1998-2000

> Tested and troubleshot RF assemblies to the component level.

> Interpreted schematics and operational guideline to evaluate and

fabricate electronics components.

> Originated change notices to correct design errors.

Teklogix, Inc., Erlanger, Kentucky

Electronic Technician 1997-1998

> Troubleshot and repaired bar code readers and data communications

equipment.

Modern Office Methods, Cincinnati, Ohio

Customer Service Representative 1994-

1997

> Repaired and upgraded in-house and remote office equipment.

> Managed budget, inventory, and service schedules according to customer

and business needs.

Cincinnati Microwave, Cincinnati, Ohio

Electronic Technician 1993-1994

> Troubleshot and repaired RF and laser radar detectors to the component

level.

University of Cincinnati, Cincinnati, Ohio

Student Records Representative 1992-

1993

> Consulted and assisted students with course registration.

Nutone, Inc., Cincinnati, Ohio

Environmental, Health, and Safety Coordinator,

1991-1992

> Developed and implemented compliance programs for corporate and

regulatory guidelines.

> Maintained EPA reporting procedures.

> Developed and conducted fork lift training programs.

> Maintained employee "Right to Know" programs.

Research Technician, 1989-1991

> Developed prototype gas fired products.

> Conducted conformance testing.

> Managed production inventory.

Procter & Gamble Company, Cincinnati, Ohio

Research Technician 1978-

1989

> Provided instrumentation, controller programming, and high speed

videography services in support of engineering development.

> Managed video and photography analytical laboratory.

> Developed a wide range of prototype products and processes.

> Designed and assembled control cabinets.

General Electric, Inc., Cincinnati, Ohio

Electronic Technician 1974-1978

> Tested and repaired electronic boards and modules for defense

aircraft.

> Provided engineering with development data.

EDUCATION

Ohio College of Applied Science: Associates Degree, Electronic Engineering

Technology

United States Air Force: Microwave Maintenance Certification

ODJFS: Completion of Microsoft 2000 Courses

State of Ohio: Fork Lift Operator Trainer Certification

Northrop/Grumman: Certified Electronic Soldering; IPC-A-610B, MIL-STD-2000



Contact this candidate