Kenneth L. Byers II

***** ***** *** #**

Willoughby Hills, OH 44094

216-***-**** accazs@r.postjobfree.com

OBJECTIVE: As a bright ambitious person, I enjoy working in a fast paced,

highly motivating position where I can assist others while challenging and

expanding my knowledge and understanding of the task at hand. I am seeking

a position that will utilize my skills and offer the chance for advancement

as well as allow me the opportunity to gain additional skills and

experience.

EXPERIENCE:

Leasing Consultant

D.W.B. 4312 Management LLC., Cleveland, OH- 2011-2013

. Met up with prospective residents and showed available rental units

. Interviewed prospective tenants and record information to ascertain

needs and qualifications

. Completed appropriate lease forms/documents and collects rental

deposit.

. Helped prospects to the rental units, and discussed size and layout

of rooms, available facilities, such as laundry facilities, location

of shopping centers, services available, and terms of lease

. Inspected the condition of premises periodically and arranged for

necessary maintenance

. Provided excellent customer service and assisted with resident

complaints

. Performed activities related to rental leasing including; conducting

rental tours, getting prospects information, collecting all necessary

documents for applicants during application process

. Answering calls from leads and making appointments for leads

. Other duties as assigned by management

Insurance Sales Agent

The General Auto Insurance Services, Valley View, OH- 2009-2011

. Took inbound calls from prospective customer's

. Sold and promoted the company's insurance products using quoting

system

. Serviced the existing client base when applicable

. Helped build insurance policies to fit all customer needs

. Was able to overcome objection and provide excellent customer service

Customer Service Representative

The Kolcaba Insurance Agency, Warrensville Heights, OH- 2006-2009

. Provided customer service to new and existing customers

. Made outbound calls to schedule appointments

. Answered telephones lines to ensure customer service

. Greeted customers coming into the office

. Other duties as assigned by management

EDUCATION:

Hondros college, Mentor,OH

Property & Casualty License

Nordonia Hills High School, Macedonia, OH- 1999-2003

High School Diploma

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