RICHARD D. LANNING, JR., Ph.D.
Lake Worth, FL 33467-5204
Cell: 610-***-****
accaty@r.postjobfree.com
Objective: Senior leadership role in developing, implementing and executing the information technology
strategy for a company that views information technology as a strategic enabler and a valuable business partner.
Accomplished leader and innovative manager with extensive experience gained across a number of disciplines. A
demonstrated track record of strategic and tactical management on a global scale. Key strengths include:
Extensive managerial experience in public and private sectors as well as large and small enterprises including startups
Direct management of over 40 staff, intern and contracted personnel including hiring, mentoring, staff development,
performance improvement/disciplinary actions, and retention activities
Complete software development lifecycle experience
Published author with two awards from the FAA for multi-media presentation development
Financial and project management acumen
Proven ability to handle multiple priorities and demands in a fast-paced environment
Development and implementation of IT performance metrics and associated Key Performance Indicators
Process orientation focused on data and the voice of the customer
Received comprehensive executive coaching from Transition One Associates
Effective negotiation and management of IT service level agreements with outsourced vendors and internal customers
Client and vendor relationship management including offshore
Technical evaluation and integration of merged/acquired business units
Demonstrated ability to mentor and inspire
Designated Able Toastmaster with a number of public speaking awards
Internal and external consulting experience
Professional Experience
Tyco Fire & Security, Boca Raton FL 2012 - Present
Develops, manufactures, sells, installs and supports fire protection and security solutions globally.
Director, Global Security & Compliance (2012 - Present)
Manage global initiatives related to security such as ePO, DLP, IPS, and SIEM. Successfully deployed McAfee endpoint
encryption to over 20K laptops. Implemented Mobile Iron mobile device management for over 30K devices to include
corporate liable and BYOD. Developed global baseline security profiles for mobile devices. Developed application
security program. Perform global vulnerability scanning and remediation on over 300 external facing websites.
Developed and enforce over 30 global security policies and standards. Currently developing and implementing data
classification and data retention policies. Update and ensure compliance with government mandated security procedures
and FISMA. Member corporate data privacy committee which ensures global compliance with privacy laws. Develop
and promote security awareness campaigns. Created actionable executive IT scorecard incorporating Six Sigma
principles. Perform vendor management. Create and manage Sharepoint project repository. Work closely with business to
align security with business needs. Manage global security resources and assorted vendors.
Tyco Fire Protection Products, Lansdale PA 2008 - 2012
Develops, manufactures and sells fire protection systems and associated piping and valves for home, commercial and
military applications around the globe.
Director, Global IT Operations (2008 - 2012)
Lead all infrastructure and application development activities across the company. Responsible for six globally dispersed data
centers running primarily Wintel and SQL Server with EMC storage. Manage resources located in four locations in the U.S.
and four locations across EMEA/APAC. Actively engaged in a corporate wide initiative to consolidate our over fifty global
data centers, collapse our distributed network, and integrate our active directories into one Tyco wide infrastructure.
Optimized our WAN through implementation of redundant circuits and utilization of Riverbed WAN accelerators. Riverbeds
resulted in over $500k in annual savings in circuit costs. Outsourcing email services to a Microsoft hosted cloud environment
that supports ITAR requirements. Establishing a fully managed data center for the hosting of our global SAP instance.
Actively migrating various ERP systems to SAP. Implemented a global data warehouse of over 4TB and growing for pricing
and G&A data migrating from Cognos to a Microstrategy business intelligence environment. Manage four strategic offshore
partners for application support and development activities. Achieved over $2M in savings for application support.
Consolidating a number of outsourced web hosting providers to an in-sourced environment resulting in over $300K in annual
savings. Implemented a state of the art security infrastructure along with network monitoring resulting in zero cyber incidents.
Deployed a CISCO VOIP solution throughout North America including full call center capabilities and are expanding into
EMEA. Have made extensive use of Sharepoint for collaboration services. Deployed bar code scanning and wireless
technology across the factories resulting in significant efficiencies. Implementing EDI with our strategic customers using
offshore resources and Biztalk technology. Consolidated our business units onto a single Help Desk platform. Outsourced
telemanagement services resulting in over $1M in annual telecommunications savings. Designed the IT infrastructure for our
move to a new, state of the art Corporate Headquarters. Developed my staff resulting in CISSP, GIAC, PMP, and MCP
certifications. Provide training and mentoring to Six Sigma Green and Black Belt candidates. Provide target projects for Six
Sigma Green and Black Belt candidates and track progress.
NDMA, Berwyn, PA 2007 - 2008
Provides cutting-edge technology that aggregates, integrates, analyzes, archives, and reports on complex data contained
within enterprise healthcare systems.
Vice President, Technology Operations (2007 - 2008)
Provide leadership and management direction for company’s technology infrastructures, both customer servicing production
environments and internal company technology infrastructure. Serve both tactically and strategically as the key interface with
IT vendors, including vendors utilized in conjunction with deployed equipment procurement, configuration, and delivery.
Maintain overall responsibility for establishing and managing the company’s business technology infrastructure plan, as well
as the capacity/performance plan for production processing centers and networking. Ensure systems and procedures are
HIPAA compliant. Responsible for developing IT policies (e.g. security, hardware deployment, data cleansing, change
management, and configuration control) and overall process improvement. Manage three geographically dispersed, state of
the art data centers (two outsourced hosting environments) with large-scale storage infrastructure (EMC Clariion, IBM Shark)
connected to numerous customer sites across the United States. Successfully performed an extensive upgrade to one data
center and physically moved another. Deploy, monitor, and manage company proprietary systems located at customer sites
across the country that have secure VPN links that we manage to our data centers. Manage Windows and Linux system
administrators (two shifts), web and application software development team (Java, PERL, C, and C database
administrators (DB2, Oracle, Postgres, and MySQL), corporate help desk, and Quality Assurance team. Creatively use open
source software and VMware technology resulting in significant operational savings. Installed and manage corporate Avaya
VOIP phone system. Implemented and manage corporate wide asset management system utilizing Great Plains software.
Work closely with and directly assist 7x24 Customer Support group. Manage technology in accordance with contractual
service levels. In order to effectively support the company’s new strategic direction, made major revisions to the technology
roadmap. In accordance with the technology roadmap, revamped the company’s technology infrastructure. Transitioned
hardware and software from that of supporting a pure data archiving model to one capable of extracting clinical intelligence
from our data sources that includes DICOM and HL7 data using SPSS Clementine software and data warehousing
infrastructure. Used Lean Six Sigma principles to reorganize the department to provide more efficient provisioning of
hardware to our clients. Reduced turnaround time by 30%.
PJM, LLC, Norristown, PA 2003 - 2007
Supports the largest competitive wholesale electricity market in the world meeting the power needs of over a dozen states
and Washington, D.C., which includes an IT infrastructure of over 800 servers.
Sr. Consultant to Executive Director Information Technology (2006 - 2007)
Directly supported the Executive Director Information Technology for an IT Division of over 130 personnel. Assisted
with overall strategy formulation, performance monitoring, budget preparation and execution. Managed the
administrative support group for IT that was responsible for all procurement, asset management, program and project
portfolio, and budgetary functions. Oversaw $36M O&M budget preparation and financial forecasting/tracking. Managed
project management resources responsible for $6M IT capital project portfolio. Centralized and managed all procurement
activities of the IT division and performed vendor management. Implemented IT asset management system in SAP and
successfully tracked status of daylight savings time conversion of affected systems. Developed first complete and
accurate audit of IT assets resulting in a reduction of $12M worth of asset inventory. Performed governance of IT
operations including resource planning. Implemented workflow processes to track resource assignment and utilization.
Ensured compliance with SAS70 and FERC regulatory mandates. Assisted in preparation of monthly Board of Manager
presentations. Ran all IT management meetings on behalf of Executive Director covering IT financials, project status, and
operational issues. Assumed management of corporate document retention enhancing the overall process and transitioned
system to SAP. Performed internal IT audits on behalf of VP Reliability Services and provided recommendations.
Developed strategy on behalf of VP Reliability Services for the implementation of a 7x24 Operations Center. Received
Six Sigma Black Belt Certification based on project work completed. Assisted PMO with tracking and evaluating Six
Sigma initiatives.
Manager, System Planning and Corporate Services (2003 - 2006)
Managed team of over 20 IT professionals for back office systems such as the billing system. Established partnerships
with business clients and offered technology solutions to their needs. Responsible for production/operations support,
integration of new functionality and enhancements, and facilitating the effective use of the SAP Enterprise Resource
Planning system supporting the financial, procurement, and facility needs of PJM. Provided core technical support for all
internal and external corporate web sites. Managed the PJM data warehouse supporting the analytical needs of PJM's
business units, including development and maintenance of data models, processes to populate historic data bases, and
reporting /analytical tools such as Sagent, Business Objects, and SAS. Implemented a market system for environmental
compliance tracking and reporting in support of renewable portfolio standards under budget and ahead of schedule.
Provided management oversight over all software development efforts across the full software development lifecycle.
EXELON, Philadelphia, PA/Chicago, IL 1995 - 2002
Exelon Corporation is one of the nation’s largest electric utilities with more than $15 billion in annual revenues.
It distributes electricity to approximately 5.2 million customers in Illinois and Pennsylvania, and gas to 470,000
customers in the Philadelphia area.
Acting Director, Enterprises IT (2001 - 2002)
Performed due diligence and governance oversight of highly diverse Enterprise business units as primary IT conduit
between the parent corporation and Enterprises business units. Assisted in development and implementation of senior
level IT strategy formulation for $1.5B Enterprise business units. Identified and instituted over $1.5M in savings for
business unit operations. Developed and managed IT budgets for Enterprises business units in support of senior level
strategy. Worked directly with individual business presidents and CFOs in setting and executing this strategy. Managed
all IT aspects involved in the shutdown/sale/consolidation of Enterprises business units in accordance with defined
strategy. Successfully transitioned all IT responsibilities from Enterprises IT to individual business units, including
reassignment of remaining Enterprises IT personnel.
Technical Services Manager, Enterprises IT (1998 - 2001)
Managed geographically distributed team of full-time and contracted IT personnel supporting a multi-technology
environment including Oracle and SQL Server databases, Web and application development, application configuration
and deployment, network and server administration, and desk side/help desk support. Managed operation of four separate
and distinct business data centers including the acquisition, relocation, and operation of a data center in less than a week
with limited resources resulting in immediate and successful payroll operations. Successfully migrated Enterprises
business units from Lotus Notes to Microsoft Outlook. Unified and managed acquired business unit web sites. Unified
geographically disparate business unit branches and acquisitions through establishment and management of frame relays,
ISDN, VPN, Internet, and video conferencing connectivity. Responsible for Enterprise business unit IT related security
including firewalls and virus protection systems. Performed technical assessments of potential acquisitions or investments
involving cutting edge technology where minimum investment was $3M.
Education
Master Certificate in Six Sigma and Lean, VILLANOVA UNIVERSITY, Villanova, PA
PhD, Philosophy with a specialization in Communications Technology, CAPELLA UNIVERSITY, Minneapolis, MN
Diploma w/Distinction, Strategy & Policy, College of Naval Command and Staff, NAVAL WAR COLLEGE,
Newport, RI
MBA, Business Administration, MONMOUTH UNIVERSITY, West Long Branch, NJ
MPA, Public Administration, UNIVERSITY OF OKLAHOMA, Norman, OK
BS, Aerospace Engineering, U.S. NAVAL ACADEMY, Annapolis, MD
Military Experience - United States Navy
Naval Intelligence Officer (Retired)
Officer, US Naval Submarine Force, Qualified Naval Nuclear Engineer
Prior Security Clearances Held
Miscellaneous
Member Board of Directors, Welsh Valley Preservation Society
Adjunct Professor, Palm Beach State College, DeSales University and Strayer University
Published Author
Former Elected Township Supervisor, Two Terms
FAA Safety Team Member, Flight Standards District Office 17, Philadelphia
Commercial Fixed Wing, Glider, Lighter Than Air pilot and instructor
Major in Civil Air Patrol, Air Force Auxiliary, qualified Mission Pilot, Selected as Group Senior of the Year 2011
Member Coast Guard Auxiliary, Boca Raton Flotilla
Current Security Clearance