Michael A. Jones

**** **** ***.

Pittsburgh, Pa. 15206

412-***-****

Email: accat7@r.postjobfree.com

Objective: To become affiliated with a company where I am able to expand my horizons in a

growing and positive environment.

WORK EXPERIENCE

Customer Care –Data Entry Clerk 12/98-9/99

A.T.&T. WIRELESS SERVICE

Pittsburgh, Pa.

Assisted customers in billing & technical services for wireless phone accounts.

Site Representative 10/97-12/98

PITNEY BOWES Pittsburgh,

Pa.

Copied documents, litigations, maps, medical records for major law engineering firms. Made

various color jobs, bindery & spiral books.

Mail Clerk & Copy Representative 4/95-2/97

XEROX INC. at WESTINGHOUSE

Pittsburgh, Pa.

Assisted Westinghouse employees & clients in the mail & copy center. Help managed the mail office

& computer systems during evening hours.

Server’s Assistant 12/88-4/95

HYATT REGENCY PITTSBURGH HOTEL

Pittsburgh, Pa.

Helping waitress with different chores, serve customers, stocked the dining room. Worked as a

room service waiter.

Other Work Experiences

Warehouse Handler 1/00-3/00

ASSET, INC.

Pittsburgh, Pa.

Made school Science project kit packages for different area school districts.

File Data Entry Clerk 3/00-5/00

HEALTH AMERICA

Pittsburgh,Pa.

Assisted in files of doctor records & making appointments for records to get reapproved.

Maintenance Supervisor 9/03-

present

SERVICE MASTER CLEANING SERVICES

Pittsburgh, Pa.

Cleaning & assisting maintenance workers, to keep mental disorder clinic clean & presentable for

employees & patients.

EDUCATION

CONNELLEY TECHNICAL INSTITUTE

8/97-6/98

Course: Excel 1&2

Pittsburgh, Pa.

Power Point, Lotus, Access, & Windows

Degree- Certificate

KCS COMPUTER SCHOOL

6/89-6/90

Course: CICS Command level

Pittsburgh, Pa.

UNIVERSITY OF PITTSBURGH

9/82-4/85

Course: Communications / Computer Science/ General Studies Pittsburgh,

Pa.

Degree: Bachelor’s –B.A.

JEFFERSON DAVIS HIGH

9/74-5/76

Course: College Prep Studies

Montgomery, Ala.

Degree: Diploma

AWARDS

Received two plagues from the Hyatt Regency Pittsburgh Hotel for the Employee of the Month

Received 4 Certificates of Achievements from the A.T.&T. WIRELESS SERVICES for good

customer services.

Received a 10 yrs. award from the SERVICEMASTER CLEANING SERVICES for outstanding

work & a 10 yrs. Employee.

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