L enin Santos

CCNA, CCNA Wireless, Network+

Obj100

** ***** ** ********** ** the IT field focusing on Cisco Networking technologies, working for one of the largest

government technology infrastructures in the Dominican Republic, which had more than 250 branches (3000 -4000

Users), around the country.

Professional Experience

Direccion General de Impuestos Internos, (IRS of Dominican Republic) - Dominican

Republic 4/2002 - 6/2012

Network Engineer 5/2005 - 6/2012

• Supporting Microsoft Servers (2000, 2003, 2008) with User accounts, Computer accounts, Security

groups policy and network provisioning

• Installing and configure TCP/IP, DNS, DHCP, IP addressing assignment, etc.

• Supporting branches IT Engineers with network issues

• Enterprise Antivirus management (McAfee)

• Network Security

• Basic Management VMware and Hyper-V

• Experience in network technologies and concepts including IP, IPX, EIGRP, RIP, OSPF, PPTP, PPP,

FDDI, SNMP, Cisco PIX, Cisco ASA, Ethernet, ATM, DSL, ISDN, Frame Relay, VLAN, and VPN

• Maintain network facilities in individual machines, network printers and other network devices

• Network Administration, Troubleshooting and Maintain (LAN, WAN, Voice and Wireless)

• Network Monitoring and Service logs (Solarwinds Orion Network)

• Monthly and quarterly reports of the network availability(Solarwinds Orion Network)

• Installing, Supporting and Configure all network hardware/software, including Routers, Switches,

Firewall, Access Points, IP Phones, Bridges, Wiring cabinets, etc.

• Experience with Cisco Unity Express, Cisco Unified Contact Center Express, Nortel TDM and VoIP

• Cisco Router/Switches IOS Upgrades and Recovery

11527 SW 34th Lane, Miami, FL 33165 Ph: 786-***-****, E mail: accaoj@r.postjobfree.com

• Experience with BlackBerry Enterprise Server

• Extensive experience with Cisco Wireless LAN Controllers and Cisco Call Manager environment

• Projects included : Wireless Wan Network Sites Survey, Cisco Unified Wireless IP Phone 7925G

Implementation, Cisco Unified Contact Center Express 8.5 (30 Agents, 6 Supervisors) Implementation,

Migrating Nortel VoIP to Cisco VoIP(1500 - 2000 IP Phones), Implementing Cisco Unified Wireless

Enterprise Solutions (2 Cisco Wireless Lan Controllers 4404 Series, 10 Cisco Lightweigh Access Point,

250-300 Wireless Clients), Data Center Move and Upgrade (around 100 Servers and all

Network Infrastructure), Migrating Nortel CS1000 v5 TDM to Nortel VoIP technologies.

Desktop Support Technician 4/2002 –

5/2005

• Supporting Microsoft Technologies, Clients (Windows 98, XP, 7)

• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals

like printers, etc.

• Documents, maintains, upgrades or replaces hardware and software systems.

• Assisting users with Windows, MS Office issues

• Supports and maintains user account information including rights, security.

• Projects included: Migrating Windows 98 to Windows XP (2800 Workstations)

Education

The Caribbean University, Dominican Republic 2003 - 2007

Bachelor of Computer Science

Certifications and Training

• CompTIA Network+ 2007

• Cisco Certified Network Associate (CCNA)

2007

• Cisco Certified Network Associate - Wireless (CCNA-W) 2009

• Deploying Cisco Unified Contact Center Express (UCCXD) - Dominican Republic 2010

• Implementing Cisco Switched Networks (CCNP - SWITCH) - Dominican Republic 2010

11527 SW 34th Lane, Miami, FL 33165 Ph: 786-***-****, E mail: accaoj@r.postjobfree.com

• CWNA: Certified Wireless Network Administrator - Dominican Republic 2008

• Nortel VoIP Technologies - Dominican Republic 2007

• CCNA: Cisco Certified Network Associate - Dominican Republic 2007

• Fundamentals of Cisco Wireless LANs - Dominican Republic

2006

• CompTIA Security+ - Dominican Republic

2006

• HP IT Essentials II: Network Operating Systems(NOS) - Dominican Republic 2005

• HP IT Essentials I: PC Hardware and Software - Dominican Republic 2005

• MCDST(Microsoft Certified Desktop Support Technician) - Dominican Republic

2005

1) MOC_2261: Supporting Users Running the Microsoft Windows XP Operating System.

2) MOC_2262: Supporting Users Running Applications on a Microsoft Windows XP Operating System

11527 SW 34th Lane, Miami, FL 33165 Ph: 786-***-****, E mail: accaoj@r.postjobfree.com

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