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Customer Service Manager

Location:
Atlantic City, NJ, 08401
Posted:
January 23, 2014

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Resume:

Bank Teller Resume

SHAZIA GULZAR

*** * ****** *** ***

VENTNOR CITY, NJ 08406

Ph: 609-***-****

Email: accalc@r.postjobfree.com

Professional Skills:

Microsoft Office, Microsoft Window,Telephone Skills,Customer Service Skills,Office

Procedures,Filing/Editing,Typing (35+ wpm),Management Skills,

OBJECTIVE

A position as a bank teller. Multi-skilled, self-motivated professional with 7+ years combined

experience seeking position as bank teller .To give the utmost satisfaction to the customer while doing

my job as per the standards put forth by my organization.

Summary:

• Excellent mathematical and reasoning abilities

• Good customer service skills

• Knowledge and experience of banking industries

• Familiar with bookkeeping and recording banking transactions

• Aware about banking products

• Excellent interpersonal skills and attitude to work with attention

• In-depth knowledge of credit ratings and accounting software

Highly organized and detail oriented

Over four years experience as a bank teller.

Understand the importance of providing excellent service,

to maintain customer satisfaction, create trust, and generate return business.

Able to identify and resolve problems,

EXPERIENCE

Carolina Bank

Bank Teller, 2005 to 2007

Worked with customers on a daily basis, meeting their banking needs and either answering or

referring their financial questions to the appropriate supervisory individuals. Accepted and processed

customer deposits and loan payments. Maintained and balanced a cash drawer daily. Secured the

financial institution nightly Responded to customer inquiries regarding account balances.

Employment History:

ATLANTIC CITY CHECK CASHING

Check Cashing Teller,2007 to 2010

Duties and Responsibilities:

• Prepared money orders as instructed

• Cashed checks when required

• Received, checked and registered the payment for utilities

• Kept the records of all the payments, checks and bills

• Answering general queries from customers

• Providing information about company's policy and procedures

• Keeping checkout areas clean and in order

• Resolving customer's issues and complains

• Cashing checks for customers

• Taking requests for take out orders and accepting reservation

• Selling tickets and other items to the customer

• Providing receipts, refunds, credits, or change due to customers

• Making monetary reports and maintaining records

• Using paging system for assistance or information

• Supervising checkout station to make sure that cash is available and its properly staffed

• Making records of transaction

• Measuring and weighing items to determine price

• Redeeming food stamps and coupons and issue of trade stamps

BEACH PARADISE:

1715 BOARDWALK ATLANTIC CITY NJ 08401

Manager: 2010 to 2013

Duties and Responsibilities:

• Processing the payment done by cash or by credit or debit cards

• Keeping daily records of the purchased items

• Making sure nobody without authorization had access to the cash register

• Making sure that the shop is properly stocked

• Placing order when stock goes low

• Making monthly reports and sending it to shop owner

• Maintaining payment area clean and tidy

• Resolving customer complaints and issuing refunds

• Greeting the customer when they enter shopping mart

• Paying company bills either by check or cash

• Making monthly expenditure reports and maintaining logs

• Calculating daily received payments and matching it with total monthly sales

EDUCATION:

High school diploma.



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