CV

Dr. Hema Rao MYLAMALA

email:accak3@r.postjobfree.com ADRESS

#*** ****** ******* *****,

Karthikeya Nagar, Nacharam,

Hyderabad, Andhra Pradesh.

ph no: 91-779*******, 984-***-****

OBJECTIVE: To work in an environment where I can use my knowledge skills and experience

for the benefit of the place where I work and also where I can improve and grow myself.

TEACHING EXPERIENCE (10 years): Presently working with DRS International School,

Hyderabad, India as Trained French Facilitator for IBDP (Class Teacher) and IGCSE from

August 2011 till date.

Worked as:

Associate Professor

Nizam College, Hyderabad. India.

Taught French and English to the students at Graduate level

(01August, 2007 to 01 March, 2008)

Language Assistant

Lycee Edouard Branly, Amiens, France.

Taught English to the students at High School and Intermediary Level

(01 October, 2006 to 01 May, 2007)

Lecturer

Narayana Junior College, Hyderabad, India.

Taught French and English to the students at Under Graduate level

(01 July, 2003 to 01 September, 2006)

PROFESSIONAL EXPERIENCE (3 years)

Worked as:

Customer Service Executive (cum Trainer)

TATA – TBSS from February 2010 to August 2011

• Trained at Applied Materials, Meylan, Grenoble, France for 3 months

• Provided ‘End to End' customer care including data warehousing and analytics focused on

building customer loyalty, churn management and new business development for our clients.

• Provided inbound and outbound services in English, German, French and Spanish for our

international clients

Customer Service Executive (cum Trainer)

HSBC – HBFR from February 2008 to October 2009

• Trained in Paris for 3 months

• Crediting and debiting the customers accounts, which demanded utmost prudence

• Keep a record of the several transactions processed by the bank on daily basis by posting

accurate accounting entries in record books for every transaction

• Prepare weekly and monthly reports giving status details of every account File the support

documents for reference

Academic Details

Presently pursuing M.A French

Bangalore University, Bangalore, India.

PhD English (April 2010)

Osmania University, Hyderabad, India.

M.A English (Aug 1999-Aug 2002)

CIEFL, Hyderabad, India.

B.Ed English (Aug 2004-Mar2005)

CIEFL, Hyderabad, India.

B.A English (Mar 2006-Sep2009)

SRR & CVR Govt College, Andhra Pradesh, India.

B.A French (Aug 2001-Aug2003)

CIEFL, Hyderabad, India.

Personal Details

Name: Dr. M. Hema Rao

Sex: Female

Marital Status: Single

28th September 1976

Date of Birth:

Nationality: Indian

Languages known: Telugu (mother Tongue), English, Hindi, French

Hobbies: Classical dance (Indian), Tango (Argentine), Listening music,

Painting, Drawing, Cooking, Baking, Gym.

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