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Customer Service Manager

Location:
Las Vegas, NV
Posted:
January 22, 2014

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Resume:

Deisy Martinez-Altamirano

**** ******* **.

North Las Vegas, NV 89031

702-***-****

accafy@r.postjobfree.com

OBJECTIVE

To obtain a position where my experience is utilized to its fullest

potential, providing A+ service while working towards furthering my career.

CAREER DEVELOPMENT

US BANK, PERSONAL BANKER/ BACK UP MANAGEMENT 2008- 2014

. I engage in sales and service activities in traditional and in-

store branch locations, open accounts, handle teller

transactions, sell and cross-sell bank products and services,

resolve customer service issues, disputes, run quarterly,

monthly, weekly, daily reports, and open and close branch. I set

up business appointments for the branch manager, go out to find

prospects, workplace banking.

US BANK, MERCHANT TELLER/ TELLER TRAINER 2006-2008

. I file cash orders and/or accepting and verifying large volume

cash deposits, counts coins, prepares currency or coin orders

large and small business, servicing ATM machine, running ATM

transactions on a daily basis, also cross selling bank products

to the customer while running a transaction or helping with an

issue. Training new teller how to run a cash drawer, how to

maintain drawer under the limit at all times, and cross sell

products as well.

BKOZ, ASSISTANT MANAGER 2003-2006

. Responsible for sales, inventory, schedule, handling cash

register and balancing at the end of the night. Keeping the

store organized and setting up appointments for magic show

convention.

CAREER HIGHLIGHTS

. Desert Star 1st Quarter 2008

. Top Performer Region 1st Quarter 2008

. Top Universal Banker District 2009

. Top Performer District 2009

. Top Performer District 1st Quarter 2010

SKILLS

. 9 years of experience providing good customer service

. Fluent in Spanish

. Great working in fast paced environments

EDUCATION

. College of Southern NV

. Rancho High School Medical Academy



Contact this candidate