Post Job Free

Resume

Sign in

Project Manager Customer Service

Location:
West Babylon, NY
Posted:
January 22, 2014

Contact this candidate

Resume:

Nicholas J. Ventresca

** **** ******

Locust Valley, NY 11560

Home: 516-***-****

Cell: 516-***-****

accad6@r.postjobfree.com

SUMMARY

Excellent supervisory experience and capabilities - Extensive knowledge of

the building trades - Ability to maximize job production and profits

through organizational skills - Capable of overseeing new construction and

renovation projects from start to finish - Extensive experience managing

multiple projects simultaneously, ranging from simple purchase orders to

large jobs with contract values upwards to $2,000,000 - Ability to

represent numerous manufacturers and vendors - Excellent verbal and written

communication skills

WORK HISTORY:

2013 - Present Associate / Sales Development Team

Paul Global Benefits, Syosset, NY

Responsible for researching and developing leads for the prospect of

selling Group Health and Wellness Benefits Plans to corporations with 100

or more employees. Once leads were established, I was responsible for

initial contact and various forms of follow-up contact, and / or meetings

with the decision makers. (ie. Chief Financial Officer, Business Manager

or Human Resource Manager)

2012 - 2013 Field Manager for Roofing and siding

Major Homes, Bayside, NY

Field Manage the installation of all roofing and siding projects sold in

the Long Island / Queens, Bronx and Brooklyn region. Duties include

extensive field measuring and verification. Assignment of subcontractors to

install jobs. Start to finish liaison with homeowners, including

collection of progress and final payments. Execution of all follow-up

customer service issues after completion of job.

2010 - 2011 Project Coordinator

Sears Home Improvements Melville, NY

Manage the Installation of 12-15 million dollars of annual sales of

roofing, siding, windows and door sales for residences on Long Island.

Coordinate from Melville office Home improvement jobs with installation

subcontractors, manufacturers and homeowners to schedule and complete

installations. Follow up all installations and coordinate any customer

service issues subsequent to completed installation.

2008 - 2010 Operations Manger

Nickerson Corporation Bay Shore, NY

Manage the installation of 30-40 million dollars of annual sales of

athletic equipment, lockers, casework, bleachers and auditorium seating in

the New York / New Jersey K-12 school market. Responsible for all aspects

of operations, from order entry to closeout. Manage, oversee and support

five project managers, two project coordinators and three administrative

assistants.

Responsible for procuring quotes and assigning work to multiple

installation subcontractors. Other responsibilities include: Negotiating

change orders, handling customer service issues, issuing back charges,

acting as a liaison to multiple manufacturers, coordinating shipments and

managing multiple construction schedules.

2002- 2008 Project Manager

National Bathroom Accessories Whitestone, NY

Manage multiple projects from proposal to closeout- Represent manufacturers

of commercial toilet accessories, toilet partitions, visual display

products, fire protection equipment, residential bathroom accessories and

custom shower doors - Review and revise contracts - Prepare submittals for

approval Prepare and submit AIA documents - Coordinate fabrication and

delivery of materials to jobsite - Arrange and oversee installation of

materials - Read and interpret shop drawings, contract drawings and

specifications - Prepare and answer requests for information - Resolve

customer service issues.

Conceived, designed and implemented a website / shopping cart:

Nationalbathworks.com. Within one year of it's inception the website was

selling $300,000.00 of toilet accessories annually.

1999 - 2002 Project Manager

Telcar Group Ltd.

Manage 10-15 large projects simultaneously - Represent manufacturers of

school furniture, casework, Custom millwork, lockers, bleachers, auditorium

seating, library furniture, science, music and art room equipment - Attend

construction meetings - Coordinate job logistics with construction

management firms - Manage NYC SCA projects - Supervise multiple

installation crews at several jobsites

1996 -1999 Field Operations Manager

Superior Restorations Garden City, NY

Supervise 4 hardwood floor installation / refinishing crews - Supervise 3

painting crews - Estimate jobs - Track payroll and expenses - Equipment

maintenance - Revenue collection - Customer relations - Inventory control

and purchasing

1992 - 1996 Owner Operator: Nicholas J Ventresca

Home Improvement Inc Locust Valley, NY

Residential Construction - Alterations and additions - Rough and finish

carpentry - Door and window replacements - Cabinetry and custom millwork -

Interior and exterior painting - Wallpapering and decorative paint finishes

1975 - 1992 Owner Operator:

Charlies Restaurant Locust Valley, NY

Chef - Employee supervision and training - Building and equipment

maintenance - Cash management and banking - Menu planning and costing -

Retail sales - Customer relations - Inventory control and purchasing

__

EDUCATION

1972. Attended Clinton Community College

Plattsburgh, NY

1971 Attended Nassau Community College

Garden City, NY

1971. Graduated Huntington High School

Huntington, NY



Contact this candidate