Chioma Onyewuchi
Credit Risk Analyst Expertise - WELLS FARGO & COMPANY
San Antonio, TX
accac2@r.postjobfree.com - 210-***-****
WORK EXPERIENCE
Credit Risk Analyst Expertise
WELLS FARGO & COMPANY - San Antonio, TX - August 2012 to Present
Experienced in analyzing credit and financial reports to determine risk involved in loaning money or extending
credit. Scrutinizing financial data such as market share, income growth, and management quality to decide
if loans will be lucrative.
• Reviewing individual or commercial customer files to identify and select delinquent accounts for collection
• Analyzing the paying habits of customers that have applied for new credit or an additional extension of credit.
• Comparing liquidity, profitability, and credit histories of individual or company's being evaluated with similar
establishments to determine risk.
• Completing loan applications, including credit analyses and summaries of loan requests, and submit to loan
committees for approval.
• Compile reports regarding finance and credit data.
• Generate financial ratios, using computer programs, to evaluate customers' financial status
• Minimize bad debt risk and maximize accounts receivable collections.
• Conduct collection calls and customer visits to collect Accounts Receivables
Team Lead Sales Expertise
Call Center/Team Lead Retail Banking/Sales
WELLS FARGO & COMPANY - San Antonio, TX - August 2011 to August 2012
Selling over the phone bank phone bank products like mortgages, auto loans, business credit cards, home
equity loans, renters insurance, auto insurance, home insurance and opening checking and savings accounts.
• Uncovering new business opportunities through inbound and outbound calls for small to medium sized
businesses
• Finding potential buyers and figuring out whether they have the means to buy the product, and give them all
available options that would ensure they buy the most suitable product
• Discerning which customers are worth pursuing for a specific product or service to enable us ensure our
client building capital base is at its optimum
• Responsible for driving revenue growth and profitability throughout my assigned territory
• Constant cycling and finding of new client's and keeping existing ones by developing mutually beneficial
relationships that is based on trust and understanding
• Conversant with the company's mission, as well as the products, and services it offers, inside and out
• Surpass reaching sales goals, constantly aiming to instill a strong work ethic for the assigned team members.
• Training showing how products and services are used, explaining the history and value of buying them.
• Do some extensive selling to motivate team members and show exemplary life in surpassing bench marked
targets.
• Setting up bonuses and incentives for members of my team to keep morale high.
Compliance Analyst Expertise
JPMorgan Chase - July 2010 to August 2011
San Antonio, TX
Relationship Banker/Online Banking
Business Relationship Banking Expertise - San Antonio, TX - April 2009 to July 2010
Software Tester/Quality Assurance Analyst
Virgin Airlines - November 2007 to April 2009
Software Tester /Quality Assurance Analyst Contractor (18 months) 11/07-04/09
Account Executive Expertise
Caremark - San Antonio, TX - July 2007 to August 2008
Account Executive/ Administrative Service
HEB Grocery Store - New Braunfels, TX - February 2007 to July 2008
Member Services Representative
Randolph Brooks Federal Credit Union - April 2006 to April 2007
New Braunfels, TX
• Responsible for the development, growth, and management of all business banking sales aspects in the
assigned territory including sales growth, and client relations
• Organizing, implementing, and performing all levels of prospecting, proposal development and presentation,
contract agreement details, and customer relations follow up in a team environment.
• Precision, being able to meet various sales goals and other related objectives and the same time actively
participating in the development of team and individual market strategies.
• Responding to all of the day-to-day activities in a timely manner, while keeping all sales efforts efficient and
effective. This would include but is not limited to areas of multiple prospecting methods and project quoting.
• Responsibilities include but not limited to my territory activity, achievement of sales call volume, sales goal
attainment, and ongoing customer relations
Loss Mitigation Analyst/Compliance Analyst
FIRST NATIONAL BANK AND TRUST - October 2004 to March 2006
UK
• Experienced maintaining legal and regulatory compliance by researching and communicating requirements;
obtaining approvals
• Keeps other departments abreast of requirements by researching regulatory and filing information; writing
and communicating guidelines.
• Obtains approvals by revising forms and rates.
• Prepares reports by collecting, analyzing, and summarizing information.
• Working to analyze financial statements such as the Profit & Loss accounts of company budgets and
employee headcount reports, and there after deciphering the data to creative and innovative programs that
reduce risk and create capital.
• Preparation of risk analyst reports that show the proposed plan of action for existing and potential clients
through compiling charts, graphs and other presentations materials.
• Loss Mitigation
• Collections- The use of superior analytical research and problem solving skills with keen attention to detail.
• Short Sale
• Also strong oral and written communication skills as well as being proficient in spreadsheet, word processing
and data base applications
• Maintains quality service by establishing and enforcing organization standards
• Researched regulations by reviewing regulatory bulletins and other sources of information.
• Maintaining rapport with regulatory personnel by arranging continuing contacts; resolving concerns
• Compiles information by coordinating rate deviation filings; maintaining updated rate matrices; providing
overviews of product disclosures.
• Maintains quality service by establishing and enforcing organization standards
• Preparation of risk analyst reports that show the proposed plan of action for existing and potential clients
through compiling charts, graphs and other presentations materials.
Business System Support Analyst/ Quality Assurance Analyst
Standard Charter Bank - December 2002 to August 2004
Business Relationship Banker
Standard Charter Bank - April 2001 to December 2002
PHC- NGA.
Quality Assurance Analyst
VODACOM TELECOMMUNICATIONS - October 1998 to December 2000
3+ years in the field of Software Quality Assurance Testing, manual testing.
Software test planning and execution, primarily functioning in an integration test capacity
Responsible for testing a variety of data mobility products and quality assurance testing related products
Cross functional back up for a lab administrator and software build engineer (vacation, illness or other
unexpected absence).
Responsible for security standard implementation
• Created end- to -end test plans; executing plans by managing all activities in the plan, ensuring that all
objectives are met and desired solution works as expected.
• Solutions were tested in terms of functionality, performance, reliability, stability and compatibility with other
legacy- and/or external systems.
• Ensured that testing is well defined, planned and executed
Quality Assurance Analyst - SQL Backend Testing
• Functional Tester
Quality Assurance Analyst - Backend Testing: tested database portions of the software solution; how the
database interacts with the software solution.
QA Analyst Backend Tester
Functional/Technical Skills
• Everyday black box software tester
• Experienced in Quality Management Software and Processes
• Knowledge and experience in technical aspects of software solution being tested
• Business process understanding
• Validating that the sites and systems meet design specifications and requirements using SQL Server
database tools.
AREAS OF EXPERTISE AS A SOFTWARE TESTER/QUALITY ASSURANCE ANALYST
• Review functional and design specifications to ensure full understanding of individual deliverables.
• Backend database testing in Microsoft SQL environment including validating stored jobs and triggers.
• Identify test requirements from specifications, map test case requirements and design test coverage plan.
• Develop, document and maintain functional test cases and other test artifacts like the test data, data
validation, harness scripts and automated scripts.
• Execute and evaluate manual or automated test cases and report test results.
• Making sure that testing is well defined, planned and executed.
• Hold and facilitate test plan/case reviews with cross-functional team members.
• Identify any potential quality issues per defined process and escalate potential quality issues immediately
to management
software testing certification
• ISTQB-ISEB Certified Tester Foundation Level (CTFL)
technical skills
Areas of technical expertise
• Experienced in working with onshore and offshore teams.
• Expertise in analyzing various requirement document including wireframes, copy deck, design doc, functional
specification.
• Good interpersonal skills, excellent team co-ordination skills and well versed with software development and
testing life cycles.
• In-depth knowledge in agile and development methodologies: UML and Use Case diagrams preparation.
• Good documentation skills for creating detailed test script, test reports and other documents required within
the test process.
• Experience in writing and executing test scripts and managing user acceptance testing and sign processes.
• Good experience in SAP BW/BI components, ETL processes and data modelling such as creating info cubes,
info objects, multiproviders, infosource, info packages, datasource and process chain automation.
. Test Management Tool:
Mercury Quality Center, Site Administration, Jira, Bugzilla, Team Foundation Server.
. Operating System:
Windows 2003/XP/Vista/7, Linux, UNIX
. Languages:
VB-Script, Java, Pearl, C, C++, C# .NET, PL/SQL, Ajax
. Web Script Languages:
. Databases:
HTML, DHTML, PHP, XML
MS SQL Server 2000/2005/2008, Oracle 10g, MS Access, SAP BI, ECC, PL/SQL and SQL, iseries (AS400),
Retail System
. Microsoft Office Tools:
MS Visio, MS Excel, MS Word, PowerPoint, Access, MS Front Page
Merchant Sales Consultant/ Account Executive
VODACOM TELECOMMUNICATIONS - December 1996 to October 1998
Responsible for driving revenue growth and profitability throughout my assigned territory.
• Developing and implementing ideas for promotional marketing campaigns. Always involved in all stages of
the process, making sure a campaign runs smoothly.
• Increasing sales or usage of products and services by providing additional incentives, targeting consumers,
channel-marketing partners and a company's own employees.
• The use of sales strategies innovation including competitions, samples and coupons, promotions and point-
of-sale displays to encourage increased sales.
These customized and well tailor incentives reach the consumer in a variety of ways, such as in retail outlets,
at events and exhibitions, through direct mail, press advertising, websites, text messaging and social media.
• Tasks include researching ideas, clients and markets
• Liaising with clients, other agency staff and external suppliers of goods and services
• Development of ideas for promotional marketing campaigns
• Reporting to the Accounting Manager
• Business Presentation to clients
• Preparing and checking invoices and bills
• Writing and proof reading promotional marketing campaigns
• Monitoring progress of work and producing status reports
EDUCATION
Master of Business Administration in Marketing
Keller Graduate School of Management - Chicago, IL
ADDITIONAL INFORMATION
. Methodologies
Agile- Scrum, V-model, Waterfall
AREAS OF sales/ financial services/ it skills expertise
• Financial Analyst
• Short Sale
• Portfolio Management
• Credit & Risk Analysis
• Underwriting
• Forbearance
• Data gathering and analysis
• Loss Mitigation
• Compliance Analyst
• Reviewing Regulatory Bulletins
• Researching Regulatory Information
• Maintaining Legal Regulatory Compliance
• Banking & Finance
• Financial Analysis
• Consultative Financial Services
• Business Seminar Presentations
• Forecasting Methodologies
• Loss Prevention/Mitigation
• Analytical Research
• Qualitative Methods
• Risk Analysis Reporting
• Financial Statement
• Merchant Sales Consultant
• Revenue Management
• Business Relationship Banker
• Strategic Sales & Marketing
• Sales Management & Support
• Sales Promotion
• Accountant Analyst
• Account Executive
• Team Lead Sales Supervisor
• Collections
• Raising and retaining assets within a geographical market area
• Marketing Research/ Marketing Campaigns
• Marketing Methodologies
• Statistical Analysis
• Data Analytics
• Customer Service
• Client Services Support
• Market Research
• Market Analyst
• Advertising
• Call Center Experience
• Software Testing Professional
With 2+ years of testing experience
• Expertise in Bug Tracking Processes, familiarity with
Bug Reporting and using
Bug tracking tools like
PR-Tracker and
Issue Tracker, Bugzilla
• Expertise in Test Case Design, Test Planning and
Test Reporting
• Experienced in Functional Testing, Installation Testing, Web Application Testing and User Site Acceptance
Testing
• SQL development, query building
• Java script Knowledge
• HTML
• SQL Backend Tester
• Microsoft SQL