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Customer Service Quality Control

Location:
Chicago, IL
Posted:
January 23, 2014

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Resume:

Robert Lee Paxton III

*** ***** ****

Irving, TX 75062

acca2y@r.postjobfree.com

469-***-****

817-***-****

QUALIFICATIONS

Adapt quickly and able to follow through tasks assigned

Highly motivated, a dedicated team player, able to interact well with people

Works well with little or no supervision

Sit-down, stand-up, and 537 forklift certified

Cherry picker experienced

Customer service oriented and experienced

Call Center experienced

Shipping and receiving skilled

Warehouse/Material Handler skilled

Mailroom experience

Able to read schematics

Digital cable, internet, and telephone installation experienced

EMPLOYMENT HISTORY

Express Personnel C/O SMS

August 2012-April 2013

Shipping Clerk

This position is responsible for ensuring the customer receives the right parts and quantities ordered, at

the right time, and shipped to the correct destination. This position also supports the physical movement

of inventory (specifically in the small shipping area) and supplies in, out and within of the central

warehouse operation. Preparing of required paper work, shipping labels, and the printing of pick lists that

are used by the shipping clerks to locate and accurately select the items for shipment. This includes

building loads via the direct load process. Maintains accurate shipping records, a clean and orderly work area,

releases packing sheets for invoicing after shipment, conducts inventory and parts location checks to assure agreement

with records.

Sherwin Williams

June 2010 – October 2010-Temp Assignment

Weigh Up/Platform

As Weigh Up, duties were to weigh raw materials as specified on batch tickets. Order selecting, forklift

operation, and various hand tools were used to complete the ticket orders. As Platform the same duties

were performed, but in larger quantities. Handled and was responsible for orders 150 pounds and larger.

Time Warner Cable

March 2009 – November 2009

Install Tech I/Customer Service

As an Install Tech I, duties were to run a scheduled installation route meeting all appointments and to

display friendly and helpful customer service at all times.Offer, recommend or sale additional products

offered by Time Warner. I installed digital cable, internet, and telephone services for customers. Ladder

and some gaffing experience were required during some installs. Used company vehicle, tools, and

telephones to complete daily work orders.

Metroplex Mailing Services LLC

July 2008- January 2009

Driver/Warehouse Worker

As a driver, duties were to inspect 24ft bobtail every morning for any maintenance issues to include

checking fuel levels. Daily duties included being on time to every scheduled pick up, load and to unload

after every return to warehouse. Deliver sorted mail and pick up any outgoing mail from various pick up

locations. Handling of mail/packages that come in to be sorted and delivered to clients . Responsible for

quality control of the mail before it was loaded on trucks. Perform warehouse operations such a filling

requisitions, sorting, packing, loading and unloading incoming and outgoing material. Logged mileage and

time in log book at the end of each day for delivered mail to the post office. In the warehouse duties were

to stock racks with the use of a fork-lift, strap mail trays with a strapper, place mail in correct location by

zip codes, stack and shrink wrap each pallet with correct label and help out where needed in the

warehouse.

MultiCam

December 2004-March 2007

Electrical Wiring Assembler/ Assembly/Quality Control

As an Electrical Wiring Assembler, duties were to create a control panel by running electrical wires to the

correct input and output terminals with the use of a detailed set of schematics. Label all wires and

components with the correct names and numbers.

Final Assembly/Quality Control, duties were to properly ensure the quality and accuracy of CNC

equipment before release. Responsible for applying caution and vinyl labels to each machine. Use of

several tools such as: crew drivers, drills, crimpers, and cutters.

Aerotek Staffing Agency C/O Verizon Logistics, INC

May 2004-December 2004

.Picker/Packer/Shipper

Order selector cherry picker, packer, and shipper of electronic devices to retailers nationwide.

Responsible for the general maintenance and safety of the warehouse.

Gulf Systems, Inc.

September 2002-May 2004

Shipping/Receiving/Forklift Operator

Order selector, shipping and receiving, customer service, forklift operator, warehouse maintenance, log

inventory, load and unload trucks daily, and maintained a safe work environment.

Spectrum Supply Chain Service

October 2001-September 2002

Shipping Team Coach/Trainer

Maintained order in the warehouse. Supervised the shipping dock doors and the employees assigned to

each door. Made sure the trucks were properly loaded and ready to leave the dock doors at the

scheduled time. Trained new employees, as well as, coaching to team members.

EDUCATION

Puget Sound High School

Diploma, June 1998

CERTIFICATIONS

Mobile Equipment Operators Authorization Card

Forklift Certification



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