Danielle Ammons

281-***-****

acc9vw@r.postjobfree.com

Objective:

To secure a position with a well established organization with a stable environment that will lead to a lasting relationship in the field of medical customer service.

Professional Experience:

Office and Physician Support

• Efficient in billing and insurance verification

• Good filing, charting and documenting patients health records

• Trauma and ER registration

• Collect copay and verify health insurance

• Obtain vital demographics for Physicians

Insurance Benefits Customer Service Agent

• Answer incoming telephone calls, listening to customers concerns and developing appropriate solutions.

• Explain insurance benefits including copays, deductibles and in network information

• Excellent communication skills, verbal and written

• Address any issue with insurance discrepancies

• Verify 3rd Party insurance and filing order

Job Experience

Coventry Health Care- Houston, TX 2013- Present

Medicare Rep

Provider line calls assist with checking on covered CPT codes and J-Codes

Member calls – assist with copays, covered medical services and premium payments.

The Nebraska Medical Center – Omaha, NE 2012-2013

Patient Access Representative in the Emergency Department

• Check in patients, enter demographics and insurance information for payment

• Physician Support

• Cash Handling - Collect Copays

• Trauma Registration

Prime Therapeutics- Omaha, NE 2005-2013

Member Service Agent

• Information Verification

• Problem Solving

• Data Entry/Accuracy

Express Jet Airline- Omaha, NE 2007-2008

Airline Service Agent

• Prepare daily flight plan information

• Submit final paper work for weight of aircraft

• Assist passengers with boarding proper flight

Von Maur- Omaha, NE 2002-2005

Sales Associate

• Balance cash, checks and credit card transactions

• Submit proper paperwork for night deposits

Metro Community College 2005-2007

Benson High School 1998-2002

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