Christopher Jones

**** ******* ***** ******* *****, MD Phone: 410-***-**** E-Mail: acc9ob@r.postjobfree.com

Overview: Upbeat, enthusiastic, and punctual sales associate with an excellent work ethic and great sales

experience. Looking to find a position within a professional organizational setting that will utilize my

education, social/communication skills, and sales experience. As well as customer service abilities to

enhance the value of their company.

Experience:

CAISS Group - Capital Area Information Systems and Solutions, LLC January 2012 -

Present

Customer Service Representative/Inside Sales (Part-Time)

Washington, D.C.

Service existing accounts, obtains orders, and establishes new accounts by planning and organizing daily

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work schedule to call on existing or potential sales outlets and other trade factors.

Adjust content of sales presentations by studying the type of sales outlet or trade factor.

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Focus sales efforts by studying existing and potential volume of dealers.

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Submit orders by referring to price lists and product literature.

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Keep management informed by submitting activity and results reports, such as daily call reports, weekly

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work plans, and monthly and annual territory analyses.

Monitor competition by gathering current marketplace information on pricing, products, new products,

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and delivery schedules, merchandising techniques, etc.

HHGregg April 2011 – June 2012

Sales Associate

Annapolis, Maryland

Advised customers by providing information on products. (Specifications, warranties, etc.)

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Helped customer make selections by building customer confidence; offering suggestions and

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opinions.

Documents sale by creating or updating customer profile records.

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Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.

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Keeps clientele informed by notifying them of preferred customer sales and future merchandise of

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potential interest.

Circuit City February 2010 – March 2011

Computer Technical Sales Associate

Annapolis, Maryland

Welcomes customers by greeting them; offering them assistance

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Recommended changes in products, service, and policy by evaluating results and competitive

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developments.

Directs customers by escorting them to racks and counters; suggesting items.

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Help create as well as maintain a store culture focused on the customer, enhance the buying

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experience plus build relationships that lead to long term business growth; demonstrate detailed

knowledge of all products services.

Responsible for achieving individual sales goals assisting store manager in ensuring the store meets

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its sales plan.

Positively affect profitability in the areas of customer service, sales, inventory/ expense control risk

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management.

Responsible for effective implementation of all visual merchandising standards operational direction.

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Ensure that standards are being followed including floor sets, cleanliness, marketing, and signage

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sales promotion.

Help create merchandise presentations as well as displays that have impact, are customer focused

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maximize sales.

Ensure each customer is welcomed into the store in a warm genuinely sincere manner.

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Ensure the appropriate quality time is spent with the customer, asking questions in order to learn

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about his/her needs, preferences lifestyle.

Sears August 2009 – January 2010

Home Electronics Sales Associate

Annapolis, Maryland

Help create merchandise presentations as well as displays that have impact, are customer focused

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maximize sales.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

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Answer questions regarding the store and its merchandise.

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Describe merchandise and explain use, operation, and care of merchandise to customers.

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Ticket, arrange and display merchandise to promote sales.

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Prepare sales slips or sales contracts.

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Place special orders or call other stores to find desired items.

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Demonstrate use or operation of merchandise.

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Education

• Anne Arundel Community College 2010 - Present

101 College Parkway

Arnold, MD 21012-1895

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University of Louisville 2008 – 2010

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2301 South 3rd Street

Louisville, KY 40208

Awards/Honors/Activities

Order of the Methodist Coif - Young Men Leadership Program

City of Bowie, Bowie, Maryland – Economic Development Committee Member

Young Democratic Club – Recruitment Drive – Member

Woodmore Highlands Homeowner Association – Board Member

References Available Upon Request

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