Barbara L. Weinkauf

*** ******* *****

Mukwonago, WI 53149

acc8my@r.postjobfree.com

Cell: 262-***-****

Professional Goal

To grow and develop a long term working relationship with a reputable

employer in a professional and challenging work environment.

November 2006 - Present

Marriott Courtyard Downtown Milwaukee

414-***-****

2006 - Present / Assistant General Manager: Responsible for all Human

Resource responsibilities to include but not limited to hiring,

orientation, on-boarding, training, progressive discipline, FMLA, wage

structure, associate incentive programs, problem resolution, Peoplesoft,

4myhr and payroll systems. Oversee all accounting functions, including

accounts payable and receivable, petty cash, period end, banking

procedures. Responsible for the performance and operation of all hotel

departments and ensuring that all Marriott standards are being maintained

in each area. Provide a safe working environment in compliance with OSHA

standards. Assist associates in understanding the guest's ever-changing

needs and expectations, and exceed them. Take a proactive approach when

dealing with guest concerns. Create and nurture a hotel environment that

emphasizes motivation, empowerment, teamwork, continuous improvement and a

passion for providing service. Assist team with constructive coaching and

counseling. Understand associates needs and make every effort possible to

be engaged both professionally and personally with each individual. Comply

with all corporate accounting procedures. Coordinate and complete required

room audits, tracking trends vs. guest satisfaction results. Work with GM

to establish hotel revenue goals. Assign engineering daily work

assignments, audit for completion. I am an active member of the Marriott

Milwaukee Business Council with focus on associate celebration and

community relations. Most recently was an instrumental leader in our 375K

lobby renovation and currently our 2 million dollar plus rooms renovation.

July 1994 - September 2006

Marriott Conference Center

@ GE Healthcare Institute, Waukesha WI

262-***-****

2000 - 2006 / Director of Human Resources: As a strategic business partner

and a participant of the Executive Committee at this facility I worked hand

and hand with the General Manager and Director of Finance to plan the

property visions and future growth. Responsible for all manager,

supervisor and associate hiring, mentoring, goal setting, progressive

career growth and training. Responsible for all HR functions that includes

a progressive associate engagement program, hiring and training. This

property was working toward a self OSHA certification so there is a very

strict and demanding emphasis in regards to accident prevention, training

and post accident follow-up and care. Chair of the Community Relations

Committee as part of the Marriott Milwaukee Business Council, representing

the state of Wisconsin.

1998 - 2000 / Director of Room Operations & Human Resources: Transitional

responsibilities as rooms structure was created and replacements were

recruited and trained. This time was also dedicated to education in Human

Resources. During this period of time the property also expanded the

learning facility by 30,000 square feet. Assisted in the planning and

development of areas in which Marriott would be responsible for.

1994 - 1998 / Director of Room Operations: Part of a 5 phase pre-opening

team for Marriott at the GE Healthcare Institute. An incredible learning

experience with an on site client who is unfamiliar with the hospitality

industry. Challenges included educating our client in hospitality

operations while balancing their needs and expectations. Created all

rooms, and meeting room local standard operating procedures with client

representatives using stand alone, generic non-company supported PMS and

data collection systems. Worked hand and hand with client in setting

reasonable areas of responsibility in regards to both shared areas of

physical responsibility and shared budget expectations. Annually assisted

in creating budgets to mirror these unique agreements. Physical areas of

responsibility included daily management of housekeeping, front desk and

night audit of a 143 two bedroom condominium facility in addition to the

loading dock, janitor and concierge located in the main learning facility.

Both a light accounting staff and engineering staff both reported to me in

first two years of operation before the need to expand the staff model.

November 1988 - July 1994

Milwaukee Marriott, Brookfield WI

262-***-****

1993 - 1994 / Director of Services: Responsible for the service and

development of a staff of approximately 70- 75 associates in a full service

396 room hotel with 14,500 sq. ft. of meeting space. Primary

responsibilities include; quality of cleanliness and servicing sleeping

rooms, meeting and public space, exceed franchise and Marriott standard

operating procedures, developing and maintaining a departmental budget,

scheduling, hiring, training, terminations, staff development, purchasing,

inventory controls, managing customer service and GSS scores. In 1993 was

an instrumental part of a 4.5 million rooms only renovation.

1992 - 1993 / Assistant Director of Services: Assistant to above.

1990 - 1992 / Assistant Front Office Manager & Gift Shop Manager: Assisted

in the management of all front office operations, bellman, transportation,

concierge, gift shop functions and personnel. Primary responsibilities

included increasing room revenue day of, customer service, budget

development, purchasing, inventory, all staff hiring, training and

development, associate moral and productivity.

1988 - 1990/ Various Front Office Positions to include Senior Desk Clerk

and Front Desk Supervisor

Awards

2009 Marriott Certified Trainer of the Year

2005 & 2000 Marriott Manager of the Year @ GE Healthcare Institute,

Marriott Conference Center

2005, 2003 & 2000 Marriott Manager of the Quarter @ GE Healthcare

Institute, Marriott Conference Center

2003 Marriott Midwest Regional Corporate Spirit to Serve the Community

Active Volunteer Partnerships

Chair the Community Relations Committee for South Eastern Marriott Business

Council / Second Harvest of Wisconsin / Children's Hospital of Wisconsin /

Ronald McDonald House / Junior Achievement / Habitat for Humanity (Waukesha

& Milwaukee) / Girl Scouts of American / along with other outreach

organizations

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