Loretta R. Franklin

**** ***** **** *****

Decatur GA 30034

404-***-**** (home)

404-***-**** (cell)

acc8il@r.postjobfree.com

Objective: Seeking a position that will enable me to use my experience and

capabilities for effective and positive results.

Professional Experience

Scheduler

Blackstone Resources/Children's Healthcare of Atlanta 2011-

2013

Answered telephones, determined nature of call, took messages or

transferred calls as appropriate. Verified appointments. Verified

insurance coverage. Scheduled and cancelled appointments. Entered

required information regarding appointment. Placed courtesy calls for

appointment reminder calls. Acted as back Unit Secretary.

Procedure Coordinator

Piedmont Heart Institute/Atlanta Cardiology Group 2001-

2011

Contacts patients' insurance for current eligibility and benefit coverage,

secures authorizations for medical services or procedures using clinical

notes or evaluations via on-line, phone or fax. After authorization is

complete, authorization number is entered in patient's chart.

Referral Coordinator

Emory Clinic 1999-2001

Facilitated referrals on the advisement of PCP (Primary Care Physician) for

Specialist appointments, reviewed requests for authorization for

procedures, ambulatory surgeries, therapies, and lab work, coordinated

necessary ancillary services.

Medical Secretary

Emory Clinic 1998- 1999

Screened calls, and handled or redirected calls as appropriate, verified

scheduled appointments, insurance coverage, and demographics, communicated

effectively with various levels of management.

Computer Skills

Operating Systems: Windows XP

Software: Microsoft Word and Excel, Internet Explorer, Netscape, Mysis,

Tiger, NextGen, On-Trac and GUI.

Education

DeKalb Community College March 1997

Certificates in Accounting/Bookkeeping, Medical Terminology, ICD 9 CM

Coding I&II, Human Anatomy and Physiology, Medical Documentation, CPT-HCPCS

Coding, Business English

Rockdale County High School June 1971

Diploma

References upon request

Loretta R. Franklin

3055 Kings Glen Trail

Decatur GA 30034

404-***-**** (home)

404-***-**** (cell)

acc8il@r.postjobfree.com

Objective: Seeking a position that will enable me to use my experience and

capabilities for effective and positive results.

Professional Experience

Scheduler

Blackstone Resources/Children's Healthcare of Atlanta 2011-

2013

Answered telephones, determined nature of call, took messages or

transferred calls as appropriate. Verified appointments. Verified

insurance coverage. Scheduled and cancelled appointments. Entered

required information regarding appointment. Placed courtesy calls for

appointment reminder calls. Acted as back Unit Secretary.

Procedure Coordinator

Piedmont Heart Institute/Atlanta Cardiology Group 2001-

2011

Contacts patients' insurance for current eligibility and benefit coverage,

secures authorizations for medical services or procedures using clinical

notes or evaluations via on-line, phone or fax. After authorization is

complete, authorization number is entered in patient's chart.

Referral Coordinator

Emory Clinic 1999-2001

Facilitated referrals on the advisement of PCP (Primary Care Physician) for

Specialist appointments, reviewed requests for authorization for

procedures, ambulatory surgeries, therapies, and lab work, coordinated

necessary ancillary services.

Medical Secretary

Emory Clinic 1998- 1999

Screened calls, and handled or redirected calls as appropriate, verified

scheduled appointments, insurance coverage, and demographics, communicated

effectively with various levels of management.

Computer Skills

Operating Systems: Windows XP

Software: Microsoft Word and Excel, Internet Explorer, Netscape, Mysis,

Tiger, NextGen, On-Trac and GUI.

Education

DeKalb Community College March 1997

Certificates in Accounting/Bookkeeping, Medical Terminology, ICD 9 CM

Coding I&II, Human Anatomy and Physiology, Medical Documentation, CPT-HCPCS

Coding, Business English

Rockdale County High School June 1971

Diploma

References upon request

Contact this candidate