NITHYA NARAYANAN

**** ******* **** **** 281-***-****

Sugar Land, TX 77479 acc6x8@r.postjobfree.com

Dynamic, results-oriented Project Manager & Business Analyst with twelve years experience in

Information Technology and financial services. Broad ranging experience in Insurance and financial

services Industry. Proven track record of leading edge thinking with deep business and technical

understanding combined with a practical approach focused on tangible outcomes. Expertise includes:

• •

Business Analysis and Design Application Development and

Deployment

• •

e-Commerce and e-Business IT Project and Program Management

Solutions

• •

Data and Information Management QA and Software Configuration

Management

• Cross functional communication

• Supplier & Client Management

Professional Experience

Farmers Insurance Los Angeles, CA 2002–2013

Project Manager & Sr. Business Analyst, eBusiness Group, Farmers Insurance (2007 – 2013)

Responsible for eBusiness applications for entire business unit. Responsible for providing business

requirements, performing analysis for web applications to IT and end to end delivery of key projects

• Responsible as business subject matter expert for eBusiness applications by providing

business requirements to IT

• Responsible for all the reports and reporting applications for the Agents

• Responsible for business validation & user acceptance of all business reports published to

the agents. Responsible for more than 250 reports used by agents, corporate users, employees,

etc

• Responsible for all marketing campaigns for the entire enterprise

• Responsible for data validation of all reports

• Program management and delivery of major business programs

• Managed team of 15 people (onshore & offshore) for delivery of 30+ projects, many of them

over 2M in budget

• Overseeing supplier management including RFP, procurement, onshore-offshore team to

drive efficiency for the company

Project Lead & Systems Analyst, Personal Lines Transformation, Farmers Insurance (2007 - 2007)

Responsible as Project Lead and Systems analyst in Personal lines transformation program

• Responsible for analyzing various personal lines applications to improve process and

efficiency. Responsible for discounts, tiering, premium and coverage validation area in personal

lines

• Responsible for all analytical reports related to transformation using technologies like DB2,

Eztrieve, COBOL, MS Access, etc

• Recognized as the quickest analysts to turn around all the analytical reports in personal lines

transformation program

• Responsible for output processing (Documaker RP program) as the analyst. Designed the

iDocumaker and eEDGE systems

• Project management and delivery of key projects (team size of 6 people)

P. 1/3

NITHYA NARAYANAN

6519 KINDALL TATE LANE 281-***-****

Sugar Land, TX 77479 acc6x8@r.postjobfree.com

Sr. Systems Analyst & Programmer, Personal lines Auto, Farmers Insurance (2006 – 2007)

Responsible for analysis, design and development for Independent agent programs specifically focused

on multi-car initiatives and distinct choice auto program

• Responsible for analysis, design and development of multi car program. Use of technologies

like COBOL, DB2, Easytrieve, CICS, Java, Websphere, etc

• Responsible for analysis, design and development of new Tiering application called distinct

choice program. It is extremely complex tiering & rating structure that developed by me.

• Responsible for discounts applications

• Coordination of multiple projects in Independent agents program

Systems Analyst & Software Configuration Management Lead, Farmers Insurance (2004 – 2006)

Responsible as SCM Lead and deployment expert for all ebusiness applications in addition to being the

primary SCM analyst for all production and test regions.

• Responsible as SCM Lead and coordinator for all eBusiness application in Farmers

• Deployment expert for all websphere applications

• Management SCM for multiple application (personal lines, commercial lines, ebusiness,

billing, and all other legacy applications)

• Provided after hour support for all test and production regions

• Responsible for migration of application code in test and production environments

• Responsible for all production package

• Systems analyst for personal lines applications and responsible for all automated scripts

• Technologies involved Websphere, java, endevor, COBOL, JCL, DB2, CICS, Harvest,

Rational Suite of products, Test Director, etc

Systems Analyst and Programmer, Personal lines Auto, Farmers Insurance (2002 – 2004)

Responsible for systems analysis, design and development for personal lines auto applications

specifically in EDI, downstream online and batch, and output processing applications

• Responsible for systems analysis, design and development for EDI applications. EDI

applications has third parties interface to more than 200 partners. Used technologies like COBOL,

easytrieve, DB2, VSAM, CICS, etc

• Responsible for systems analysis, design and development of Auto and Home downstream

online and batch programs.

• Responsible for multiple data quality projects

• Responsible for output processing applications that are used to produce DEC pages,

endorsements, etc

• Responsible for end to end testing and QA of all the downstream applications.

Systems Analyst and Team Lead, Toy Universe Website, NIIT, India (2000 –

2001)

Responsible for creation of Toy Universe Website

• Responsible for creating Toy Universe website by leading a team of 4 team members

• Analysis, design and development of the web application using Java, JSP, UML, SQL server

and other web based technologies

• Creation of shopping cart application for the website

P. 2/3

NITHYA NARAYANAN

6519 KINDALL TATE LANE 281-***-****

Sugar Land, TX 77479 acc6x8@r.postjobfree.com

• Data model for the shopping cart application

Bharat Heavy Electronics Limited Trichy, India (1997 – 1998)

Project Associate, BHEL

• Project associate in data processing group

• Responsible for computerizing one of the departments using technologies like COBOL, DB2,

etc

• Responsible for creating reporting application for the management

Education

• Bachelor of Engg, Electronics and Communication, India (1997)

• Sun Certified Java programmer

P. 3/3

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