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Quality Assurance Analyst

Location:
United States
Salary:
60 - 75k
Posted:
March 17, 2014

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Resume:

Sharon Walters

Phone 404-***-**** acc6ex@r.postjobfree.com

SUMMARY

Dedicated and highly motivated professional with more than 18 years of strong experience in all stages of life cycle development including White or Black box solution design, development and customization, analysis, testing, product rollout, user training and support.

Competencies include but are not limited to project and time management, task lead, problem solving, troubleshooting, user liaison, team player, organization, multitasking, and very detail oriented. Determined, maintaining reliability and thoroughness under pressure.

PROFESSIONAL EXPERIENCE

TSYS, Columbus, GA 08/12 – 12/31/13

Technisource Contract Senior Analyst

• Extensive experience in performing different types of testing including Manual and Automated Systems, Functional, Integration, Regression, Database and User Acceptance testing.

• Black Box testing procedures

• Participated in real-world progress of our projects, using Agile methodologies in project meetings including developers and stakeholders analytical and problem solving skills to contribute to the quality of the product.

• Effectively communicated, documented, and validated software defects across departments using Quality Center.

• Retrieved data to write test scripts.

• Perform testing using Soap Sonar, Squirrel SQL, FileAid, XML, TSO, JCL, COBOL, CICS, VSAM, Easytrieve and DB2 .

• Good understanding of QA methodology and Software Development Life Cycle (SDLC).

SpunkyInc, Redan, GA. 05/11 – 08/12

Part-time Manager

• Web Design and maintenance, .net

• Manage a staff of 3 employees

• Perform activities associated with inventory control. Accounts payable, accounts receivables, billing, and for sales contracts

• Troubleshoot all problems and initiate resolution

Soft Support, Tampa, FL. 12/08 – 04/11

System Analyst II

• Analyzed Front End billing legacy system

• Researched billing issues, resolving errors of related programs

• Developed test plans and test cases for regression system testing

• Issued programmatic resolution, for system support and applications maintenance

• Gathered and documented system requirements, specifications, and business rules specifications

• Quality assurance White and Black Box testing

• Developed code in COBOLII, CICS, VSAM, JCL, SQL, Gooey Interface

• Generated reports using MS Excel

T-MOBILE USA, Atlanta, GA. 10/03 – 10/08

Billing Analyst II (Bill Cycle Management)

• Reconciliation of Main Cycle billing Statement

• On-call responsibilities, problem solving and resolution for Billing Cycles Management

• Rejects processing

• Supported new software releases and or deployments

• Black box support in real time situations

• Maintained relationships of high standard with Vendors

• Created and managed SharePoint files

• Quality Assurance

• UNIX environment using SQL with Oracle

Atlanta WINDSOR GROUP, GA 6/00 – 1/02

Contractor Senior Programmer Analyst

• Analyzed and updated programs, job streams for an auto insurance package system.

• Converted data, areas of Policy, Coverage and Claims of Merlin System.

• Wrote documentation and requirement specifications.

• Developed code in COBOL, COBOLII, DB2, SQL, VSAM, JCL, UNIX AND IBM

Fulton County, Atlanta, GA 4/99 - 4/00

Consultant - Quality Assurance Lead

• Black box tested a significant number of county applications for Y2K compliance(COBOL and DB2)

• Performed the comparison of test to production data

• Developed and created extensive documentation

Atlanta Journal Constitution, Atlanta, GA 7/97 - 4/99

Consultant

• Analyzed, enhanced, and maintained financial systems for upcoming 20th century processing, including payroll, general ledger, accounts payable/ receivable, human resources, and phone directory. (UNIX)

• Developed and tested code in COBOL, COBOLII, CICS, VSAM, JCL, IBM

HOME DEPOT, Atlanta, GA 10/96 – 7/97

Consultant

• Analyzed, developed, tested, updated, and maintained the General Ledger (GL) for a departmental package system. (COBOL)

• Converted GL, Fixed Asset and Capital Project systems to process 20th Century processing.

BELLSOUTH Atlanta, GA. 3/96 – 5/96

Contract Senior Programmer Analyst

• Managed a 4 person team to convert macro level CICS to command level, approx. 75 to 100 COBOL, 10 ASSEMBLER programs.

• IBM MAINFRAME

AMOCO FABRICS AND FIBER, Atlanta, GA 10/95 – 3/96

Contract Lead Programmer Analyst

• Assisted in a SAP conversion for Amoco’s open order legacy system.

• Developed and tested programs from specifications.

• Analyzed and corrected problems encountered in transactions created from ETE Tables and SAP databases.

• Transferred data from MVS to VSE and UNIX.

AMERICAN SOFTWARE 9/89 – 5/94 Atlanta, GA.

Programmer Analyst

• Developed, maintained, and converted Capital Projects material request, batch and online system accounting.

• Developed code in COBOL, COBOLII, DB2, SQL, VSAM, JCL, UNIX AND IBM MAINFRAME

Working Environments: IBM Mainframe – OS/MVS, VSAM, UNIX, Windows XP

Experience: COBOL, COBOLII, CICS, JCL, SQL, DB2, ASSEMBLER, QUALITY ASSURANCE, Gooey Interface, Easytrieve, LIBRARIAN, Fileaid, Easytrieve, Lotus notes, Microsoft Word, Excel, PANVALET, ISPF, Expeditor, CHGMAN, CULPRIT, VSAM, TSO, EWS2000, Viasoft, DATAAGER, HTML, Compuware PLAYBACK systems.

Education: DB2 Platinum Training Course 1993 – Atlanta, GA. Certificate

Course of study – DB2, SQL

Computer Learning Center 1982-1983 – Springfield, VA. Certification

Course of study - Programming – COBOL, ASSEMBLER, FORTRAN, JCL

IBM Vocational Technical center 1975 – Wichita, Kansas Certificate

Course of study Accounting



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