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Customer Service

Location:
Laredo, TX
Posted:
March 17, 2014

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Resume:

Jennifer Dominguez

**** ******** **

Laredo, TX *8046

956-***-**** Cell

Objective:

To use my strong understanding of people skills and knowledge of

customer service principles to help advance the business directives and

grow with the company.

Work experience:

MACY’S

Laredo, Tx. 78040

Sales Associates: Greet, welcome guest, and build relationships. Suggest items that

complete wardrobe enthusiastically. Meet and exceed guest expectations. Execute price

changes, ring sales, and inventory control assist in merchandising through visual

placement.

VES International, INC

11050 Plano Rd

Dallas, TX 75238

214-***-****

02/11-05/11

Customer Sales Rep: Establish and maintain adequate records for customers. Process

and input all customers orders and check on the computer for product availability in

warehouse. Prepare to all inquiries and complaints concerning work-orders, invoices,

shipments, back-order logs in a courteous and efficient manner. Prepare correspondence

and perform various other clerical and administrative duties.

Precious Home Health Care, INC

3224 I-30 East. Suite 118

Mesquite, TX 75150 972-***-****

09/10-02/11

Secretary: Responsible for tracking medical files on computer, following up with

patients’ information. Responded to all telephone calls in a quick and courteous manner

when on phone and answered any questions.

Dillard’s

5300 San Dario

Laredo, Tx. 78042 956-***-****

04/10 to 08/10

Sales Associate: Greet, welcome guest, and build relationships. Suggest items that

complete wardrobe enthusiastically. Meet and exceed guest expectations. Execute price

changes, ring sales, and inventory control assist in merchandising through visual

placement.

The Home Depot

5710 San Bernardo Avenue

Laredo, TX. 78040 956-***-****

08/06 to 02/10

Customer service/returns: Answered inbound calls and questions from customers,

quickly assessing their needs and proactively provided solutions. Provided product and

service knowledge to customers. Cross trained for cashier and would fill in as needed.

Education:

• Dr. Leo G. Cigarroa High School Laredo, Texas, Diploma 2006

• Laredo Community College, Laredo, Texas, 2007

Computers:

Lotus, Microsoft Word, Excel, Power Point, Access, Internet, 10 key by touch

Special Skills:

Bilingual-Spanish, competency level in speaking, reading and writing.

References:

Brittany Martinez 210-***-****

Rosie Rivera 956-***-****

Becky Garcia 956-***-****



Contact this candidate