MARY WILSON

• **** DEWBERRY

HOUSTON, TX *****

• 832-***-****

• acc6cr@r.postjobfree.com

Summary of Qualifications

Certified forklift operator with 10 years of customer service experiences in customer service

industry. Experienced in data entry by compiling and sorting information. Skilled in Microsoft

Office Suites and Internet Explorer.

Work History

Regal Staffing, Houston, Texas

Warehouse worker 2013- Present

Filling orders on the assembly line.

Assisting in making production daily.

General cleaning of facility.

Harlow’s, HOUSTON, Texas

Server 2013-2013

Serving menu items to customers.

Preparing garden salads, coffee, tea, and baking bread.

General cleaning including sanitation of beverage machine, tables, and kitchen area designated

for severs.

Use of Macro system computer program and processing credit cards authorization.

Fred’s Italian Corner, HOUSTON, Texas

Server 2013-2013

Serving menu items to customers.

Preparing garden salads, coffee, tea, and baking bread.

General cleaning including sanitation of beverage machine, tables, and kitchen area designated

for severs.

Use of Macro system computer program and processing credit cards authorization.

SMG, HOUSTON, Texas

Admission Gate Attendant 2010- 2011

Received and disbursed money at Reliant Park; involves use of electronic scanners, cash register,

or related equipment.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and

that there is adequate change.

Sold tickets and other items to customers, which resulted in increase of sales

Professional Head start Development, LAKE PROVIDENCE, Louisiana

Teacher 2009- 2010

Developed and implemented a daily, unit lessons plans for preschool, administered tests and

evaluations, and analyzed student performance.

Conducted group/individuals reading, and math activities for 3-10th grade and afterschool

tutorials.

Participated in faculty and parent conferences in order to improve the student performance.

Car Research, HOUSTON, Texas

Researcher 2007- 2008

Designed questionnaires for customer service.

Custom liaising with clients to receive instructions about the nature of the research to be carried

out.

Documented customers complaints and compliments that resulted in improvement of customer

service.

.

Aerotek, HOUSTON, Texas

Data entry clerk 2006- 2006

Prepared source data for computer entry by compiling and sorting information.

Entered customer and account data by inputting alphabetic and numeric information on keyboard

or optical scanner according to screen format.

Maintained data entry requirements by following data programs techniques and procedures.

BMS Catastrophe, FORT WORTH, Texas

Warehouse Supervisor 2005- 2006

Interpreted company policies to workers and enforced safety regulations.

Conferred with other supervisor to coordinate activities of individual department and served

internal customers.

Supervised 10 or more employees and assisted in daily warehouse and shipping areas including:

filing and shipping customers’ orders and ensured inventory transactions and accurately logged.

Operated forklift within safety guidelines.

Occupational License or Certification

OSHA Certified Forklift Operator Certification

Expires Mar 18, 2016

Forklift Services, Houston, Texas

Contact this candidate