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Customer Service Assistant

Location:
Bowmanville, ON, Canada
Posted:
March 17, 2014

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Resume:

Lisa Laverty

Receptionist & Optometric Assistant - Drs. Bennett & Jost

Bowmanville, ON

acc5x0@r.postjobfree.com - 905-***-****

WORK EXPERIENCE

Receptionist & Optometric Assistant

Drs. Bennett & Jost - August 2011 to Present

greet patients upon entering office, obtain and process required information, schedule appointments using

manual and computerized systems, receive and record payment for services, answer telephones, record and

relay messages, set up Visual Fields Analyzer, perform Visual Fields Exam and provide result to optometrist

for analysis, assist in the selling of frames, edging of lenses and dispensing of glasses and contacts and other

duties as requested by the doctors.

Temporary Office Manager

Lifemark Physiotherapy - March 2011 to August 2011

Responsible for booking patients, preparing OCF forms, starting HCAI reports for the physiotherapists,

communicating with insurance adjusters, WSIB reps, doctors offices and other duties as requested by the

Clinic Director.

Cashier/Head Cash

Home Depot - November 2007 to September 2010

Maintain and encourage outstanding customer service, supervise, co-ordinate and assign duties to lot

associates and cashiers, authorize the return of merchandise, sell merchandise and promote Home Depot's

Credit options to customers, resolve problems such as customer complaints and personnel matters.

Receptionist & Visual Fields Technician

Dr. Karen McPherson & Associates - March 2002 to September 2007

Dr. John Bruno

- greet patients upon entering office, obtain and process required information, schedule appointments using

manual and computerized systems, receive and record payment for services, answer telephones, record and

relay messages, set up Visual Fields Analyzer, perform Visual Fields Exam and provide result to optometrist

for analysis.

Pharmacy Assistant

Shoppers Drug Mart - March 2004 to July 2006

receive and verify prescriptions, prepare medication for clients through mixing, counting pills and labeling

bottles, patient paperwork, insurance claims, inventory and stock medication and supplies, provide customer

service, process cash transactions.

EDUCATION

Business Administration

Durham College

2001 to 2002

Nursing

Durham College

2000 to 2001

Diploma

Courtice Secondary School

1995 to 1999



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