Jacqueline Nsabimana

*** ***** ******,

Baltimore, MD 21202

Tel: 240-***-****

Administrative Support Professional

Profile:

Administrative support professional offering versatile office management skills and proficiency in

Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works

independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines

without compromising quality.

Education:

Hammersmith & West London College -- London, England

Relevant Courses:

• A' Level Communication Studies

• A' Level English Lit & Lang

• A' Level French Lang

Key Skills:

• Office Management

• Records Management

• Spreadsheets/Reports

• Calendar Management

• Front-Desk Reception

• Executive Support

• Travel Coordination

Computer Skills:

• MS Word

• MS Excel

• MS PowerPoint

• MS Outlook

• ADP

Experience & Work History:

Cynergy Systems, Inc., Baltimore, MD Facilities Coordinator

04/2013-01/2014

Responsibilities included but were not limited to: procuring office and break room supplies, acting as

liaison between property managers and customer, maintaining a safe and healthy work environment,

assisting with budget requirements, liaising with general and sub-contractors for various projects, and

assisting with the opening of new office locations.

The Shaw Group Inc., Eden, NC

(Duke Dan River Project) HR Assistant; Site Administrative Assistant

07/2012-12/2012

Responsibilities included but were not limited to: maintaining personnel files via a database and filing

system, performing all clerical duties required for HR department to operate efficiently, drafting

department correspondence, assisting employees with benefits enrollment, handling employee grievances,

disciplinary action and dismissals; maintaining employee confidence and protecting operations by

keeping HR department information confidential, and providing secretarial support by entering,

formatting and printing information. Other duties included answering the telephone, routing calls,

relaying messages, ordering and maintaining office equipment and supplies, taking minutes at meetings,

editing and distributing said minutes, and supporting management in a variety of ways such as compiling

and submitting expense reports, making hotel reservations, and paying mobile phone bills.

The Shaw Group Inc., Eden, NC Industrial Field Assistant

(Duke Dan River Project) 11/2011-07/2012

Handled multifaceted clerical tasks (e.g. data entry, filing, records management) as assistant to the night

shift Site Director. Quickly became a trusted assistant and confidant known for a “can do” attitude,

flexibility and high quality work. Entrusted to manage office in Director’s absence. Provided timely,

courteous and knowledgeable responses to information requests. Earned excellent marks on performance

reviews, with citations for excellence in areas including work volume, accuracy and quality, ability to

learn and master new concepts, positive work ethic, and initiative. In addition to my responsibilities, I

assisted Document Control department with work packages-updating them with latest revisions and

analyzing them before they were to be issued to the field.

The Shaw Group Inc., Spencer, NC Industrial Field Assistant

(Duke Buck Project) 03/2011-11/2011

Pulled isometric drawings for general foremen and superintendent as needed; updated progress weekly in

excel spreadsheet as well as in Shaw Track, used scoped P&IDs to create system reference books,

monitored and kept track of weld packages, filing, drafting and creating new forms as needed, record

keeping, taking minutes during meetings, recording statements regarding incidents between personnel,

receiving and distributing time sheets; maintaining an orderly and tidy office. Utilized Documentum

program for a variety of tasks. Cited by management for willingness to learn, attention to detail, and

exceptional communication skills.

Local Union 798, Various Locations Welder & Pipe fitter Helper

09/2007-03/2011

Organized and gathered necessary tools for welder or journeyman pipe fitter; grinding, buffing, fire

watching, maintaining clean and tidy work space; assisting as needed.

EF Educational Tours, Cambridge, MA HR Assistant

01/2006-08/2007

Responsibilities included but were not limited to: Assisting with the hiring of new employees, creating

and distributing a variety of documents, receiving and transferring phone calls, setting appointments,

arranging meetings and maintaining calendars, copying files, and data entry. In addition, I also wrote a

variety of reports for management, compiled spreadsheets, prepared presentations and answered

employee questions.

Vinfen Corporation, Boston, MA Residential Counselor

05/2003-10/2004

Responsibilities included but were not limited to: scheduling Dr.'s appointments, updating patient daily

activity logs, record keeping, administering medication and organizing activities and excursions for

patients.

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