ELIZABETH A. HEGHINIAN

** ****** **** ***** . *******, NJ 07670 . TEL/FAX: 201-***-****

Email: acc5fp@r.postjobfree.com

SUMMARY

Engineer employing sharp business acumen, with background in quality

assurance/testing, project management, technical writing and

sales/marketing support. Ability to design, test, perform stochastical

analysis, read blueprints, write and train. Team player and individual

contributor with a high level of enthusiasm and perseverance.

DELIVERABLE LIFE SKILLS

* Commitment to achieving results.

Find errors and address these for quality output deliverable above job

description as opportunity presents itself, i.e. salvaged client contract

while employed as technical writer.

* Team Player, Individual and Leadership.

( Pooled team information supporting training with cut budget to

insure optimal deliverable. With permission,

created online how-to guide that reduced team learning curve.

( Became project manager in less than 3 months of starting as entry

level, eventually leading team to get ISO

documentation completed.

( Saved company from lawsuit and rescued client contract.

( Team globally recognized for excellence.

* Analytical, Communication Skills, Creativity.

( Systematically perform QA lifecycles.

( Started Birthday policy that improved communication and, hence,

productivity within team.

( Salvaged contract by offering a workaround to management while

holding a very different role and being a

contractor.

COMPUTER SKILLS

Software: Organizational Proprietery Automated Testing

tools, MS Word, FrameMaker, Adobe Acrobat,

Internet/Intranet, Visio, CAD, Emacs, Excel, PowerPoint,

Publisher, Access, Adobe Photoshop,

PhotoDraw, Publisher, Exchange, Outlook, Schedule,

Lexis/Nexis, Lotus Notes, PS Notes, PC Law.

Language: FORTRAN-77.

Hardware: IBM RS6000, IBM, Mac.

Operating Systems: Windows, UNIX, Mac, DOS.

PROFESSIONAL EXPERIENCE

Engineering

* Completed quality assurance/testing cycles for test case research,

fabrication and execution, including acceptance testing, regression

testing, unit testing, cleanroom testing and modification request (MR)

compilation review, altering priority status and sign off standing.

* Identified efficiency deficits and created time-saving enhanced

quality productivity tool to achieve greater cost reduction.

* Provided technical solutions directly to clients.

* Reviewed overall shop operations to increase productivity, efficiency

and profits.

Technical Writing

* Managed and assigned documents for review in project management role

as documentation coordinator for team.

* Analyzed, validated and wrote documentation satisfying ISO9001

standards.

* Researched and gathered material for presentations to clients.

* Compiled metrics data to ensure quality goals were exceeded or met,

including using own created proprietary automated metrics system

tracking tool.

* Provided internal training resolutions, contributing to greater team

output efficiency.

* Supplied ideas that both salvaged a client and the contracted

company's reputation.

Marketing/Sales

* Managed corporate financial transactions.

* Managed and developed customer relations.

* Created advertising campaigns.

* Managed repair and shipping coordination.

WORK EXPERIENCE

Hudson Machinery New Jersey, Inc., Alpine, NJ, Equipment Broker, 1977 -

present.

US Census Bureau, New York Regional Office (LCO: Montvale, NJ), New York,

NY, Enumerator, 2010.

TekSystems Telecom, New York, NY, Technical Writer, 2000.

Management Technology Associates (a US Government contractor), Picatinny

Arsenal (NJ), Engineer/Analyst, 1999.

Freelance Computer Tutor, 1998.

National Software Associates, Parsippany, NJ, Industrial Engineer, 1997.

Bellcore, Piscataway, NJ, Quality Software Engineer, 1994-1995.

Phoenix Engineering Supply Company, Inc., Project Engineer, 1993.

EDUCATION

H&R Block, Tax Preparation Certificate, Englewood, NJ.

Stevens Institute of Technology, MSEE and BSEE - Electrical Engineering,

Hoboken, NJ.

Design Project: Laplacian Pyramid of digital voice samples for data

compaction.

Sarah Lawrence College, BA - Music, Bronxville, NY.

Drew University, Major - Chemistry, Minor - English, Madison, NJ.

MISC: I.E.E.E., Stevens Alumni Pharma and Medical Products Club, Various

musical ensembles, Bergen County Board of Elections - Poll Work, etc.

US CITIZEN

ELIZABETH A. HEGHINIAN, Tel/Fax: 201-***-****; Email:

acc5fp@r.postjobfree.com

Contact this candidate