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Customer Service Accounts Receivable

Location:
Chicago, IL
Posted:
March 17, 2014

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Resume:

MARY LEONARD

**** *. **** **** ***., Unit ****B Email: acc545@r.postjobfree.com

Chicago, IL 60615 Phone: 773-***-****

Driven results orientated professional with Bachelors in Business Administration and over 12 years of full cycle

Accounts Receivable management, transactional accounting, commercial collections, and credit analysis experience.

Responsibilities have included multi state cash applications process, credit/debit memos, write offs, chart of accounts

set up, and the establishment of business/working relationships with clients to ensure the accurate cash flow on the

outstanding invoices, and other functions.

EDUCATION

Bachelor of Arts, Business Administration, Wayne State University, Detroit, MI

TECHNOLOGY SKILLS

Proficient in the following applications: MS Outlook, MS Excel, MS PowerPoint, MS Word, in house

accounting software, and QuickBooks.

PROFESSIONAL EXPERIENCE

JDL SERVICE CONSULTANTS, INC., Chicago, IL 2010 – 2012

Accounting Specialist/Contract

Due to the growth of the organization, assisted with establishing QuickBooks, including developing chart of

accounts, as well as, processes for Accounts Payable and Accounts Receivable.

Organized files, prepared necessary documentation for the tax season; set up vendors in the system.

Responsible for complex contract reviews and ensuring all commitments were adhered.

CENVEO/NASHUA, Park Ridge, IL 1995 2010

Accounts Receivable / Credit Specialist

Managed 400 accounts, including several multi million dollar contracts.

Skilled at building and developing client relationships which resulted in securing 80% of accounts receivable

within 30 days.

Engaged in managerial leadership functions including quarterly account reviews, and executive stewardship

meetings with members of customer’s and senior management teams.

Developed spreadsheets to track and manage claims, charge backs, and incentive programs.

Developed training manual and conducted one on one sessions for new staff.

Customer Service Representative

Tracked past due accounts through written and oral correspondence.

Performed troubleshooting for discrepant orders.

Implemented best practices to enhance office efficiency and improve customer satisfaction.

VOLUNTEER WORK

HARPER SQUARE HOUSING COOPERATIVE

Chairman, Membership Committee and Member of the Finance and Security Committees

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