Alyssa Gresham

661-***-**** acc52t@r.postjobfree.com

Work Experience

Hampton Inn, Santa Clarita August 2013 – Present

Night Audit Accountant, Front Desk Agent

Customer and Personal Service:

Knowledge of principles and processes for providing customer needs assessment, meeting quality

standards for services, and evaluation of customer satisfaction.

• Make and confirm reservations.

• Keep records of room availability and guests’ accounts with the Hilton POS system

• Post charges for room, food, movies, valet laundry and telephone calls to ledgers manually.

Training as an audit accountant, after two months of working for the company.

• Compile statistical, financial, accounting for auditing reports and tables pertaining to such

matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses.

Recognized by management for enrolling record-high numbers into the VIP program since date of

hire.

Bridge to Home Homeless Shelter, Santa Clarita June 2012 – Present

Marketing Coordinator

Elected to the board of directors as a voting member

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Track a database of 200+ volunteers

•

Communicate with volunteers to coordinate dates, times and duties for serving the shelter

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Create monthly Excel spread sheet documents for shelter staff

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Track all community service hours for legal representatives, rely information to court systems

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Office of Matriculation, Valencia, CA June 2008 – August 2011

Student Mentor, Event Planner

Develop, execute and evaluate campus workshops for at-risk, first year, college students.

-Collaborate with faculty and prominent community members to co-facilitate events.

-Multiple first-time workshops attracted program record high student attendance.

Train new mentors each quarter

Provided campus tours to incoming students and their families

Customized New Student Advisement sessions in collaboration with the campus counseling

department to provide college orientations

PERSONAL

Elected Vice President of the 2011 Delta Zeta, Sorority, Theta Rho Chapter.

Member of Emerging Leaders Program, sponsored by Santa Clarita Junior Achievement

EDUCATION

University California Los Angeles June 2013

Bachelors of the Arts

Major: English Literature, Marketing

College of the Canyons, Valencia, CA June 2011

Associate of Arts Degree in Liberal Arts and Science

Major: English Literature

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