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Customer Service Sales

Location:
Alpharetta, GA
Posted:
March 14, 2014

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Resume:

Kara Ramey, MBA

**** ***** ***** *******, ** ****1 P: 678-***-**** E: acc4rm@r.postjobfree.com

PROFESSIONAL SUMMARY:

Multi-faceted, resourceful & technically skilled business professional offering over 10 years of

experience supporting C-Level Executives with a diversified skill set including a combination of

operations, marketing, accounting, project management and sales. Excel in efficiently resolving

employer challenges with cost-effective solutions, system and process improvements, and

customer satisfaction. Seeking an opportunity to utilize these skills in a professional setting wit h

opportunities to expand my knowledge and advance within the company.

PROFESSIONAL EXPERIENCE:

Senior Executive/Manager, BRUKS Rockwood, LLC, Alpharetta, Georgia

July 2007 – Present

A International mechanical-engineering company that provides complete solutions for wood-

processing, bulk materials handling, and bioenergy.

Accounting: Accounts Payables and Accounts Receivables, Expense reconciliation

Proven track record reducing internal operations costs by more than 50%

Negotiate and Approve all internal operations contracts

Established Relationships with C-Level Executives and provide direct support to

President, CEO, CFO, VP of Sales, and VP of Projects

Plan and execute all corporate functions / events

Marketing: Facilitated all aspects of trade show attendance as well as procurement of

promotional items

IT: Diagnose and Solve Hardware and Software Errors, Control inventory and m aintain all

equipment and technology

Human Resources: Manage all insurance policies, including m edical, auxiliary, life, and

general liability insurance

Travel: Coordinate domestic and international travel arrangements for 30+ employees

Executive Administrative Assistant, Engler Financial Group, Alpharetta, Georgia

August 2005 – July 2007

A boutique investment advisory and brokerage firm specializing exclusively in the mul tifamily

market sector.

Assisted in the execution of Due Diligence Materials and the assembly of marketing

packages

Maintained and updated 5000+ clients’ contact information in ACT

Assisted with coordination and planning of special events, including Engler’s annual golf

outing for 40+ clients

Maintained full-time employment while completing my Master’s degree

Kara Ramey, MBA

2420 Terry Court Cumming, GA 30041 P: 678-***-**** E: acc4rm@r.postjobfree.com

Client Services/ Accounts Receivables, Summit Marketing, Atlanta, Georgia

January 2000 – August 2005

Privately held integrated marketing services, specializing in e-Commerce application

development. Distributes promotional products, administers service, incentive & recognition

programs, and offers employee engagement solutions. Creative Agency & Direct Ma il. Annual

revenues exceeding $125 million. Fortune 500 clients including Coca -Cola, Lowe's and

Kellogg's.

Reduced Coca-Cola Receivables (over 60 days) from 19% to 6.5%

Built and managed pricing on multiple e-commerce sites

Keyed sales orders and generated daily reports within JD Edwards

Provided exceptional customer service to clients

Utilized innovative and timely problem -solving skills to resolve customer issues

Smooth and efficient management of administrative activities

Processed customized orders; and fulfilled customer mailings

PROFESSIONAL SKILLS:

Self-starter and quick learner

Detail-oriented, multi-tasker with excellent communication skills (written and oral)

Strong interpersonal skills

Superior decision making and execution skills

Trained in a wide variety of customer relationship systems and business solutions,

including Peracon, ACT, QuickBooks, Oracle JD Edwards World Software (Sales Order

Management, Receivables), and Summit Proprietary

e-commerce web sites

Proficient in the Microsoft Office suite of products (Word, Excel, PowerPoint, Outlook,

Project)

Notary Public

EDUCATION:

Master of Business Administration, Keller Graduate School of Management, GPA 3.95

Bachelor of Science, DeVry University, GPA 3.95

Associate of Science in Marketing, Gwinnett Technical College, GPA 3.95



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