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Customer Service Administrative Assistant

Location:
New Haven, CT
Posted:
March 13, 2014

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Resume:

CARMEN CASANOVA

** ******* *****

New Haven, CT *6513

203-***-****

EDUCATION:

Stone Academy, 1315 Dixwell Avenue Hamden, CT; Attended

September 1988 to June

**** *** ****** ************** **sistant. Courses included the

following:

Accounting Word Processing

Typewriting Office Procedures

Transcription Human Relations

Skills

Insurance Business

Communications Skills

New Haven cooperative High School, 800 Dixwell Avenue, New

Haven, CT; June 1983

Graduate.

SPECIAL SKILLS:

Experienced with the following: Mortgage Junior Underwriting,

Mortgage Processing, Mortgage Closing, Servicing and funding of

Conventional Loans, Home Equity Lines of Credit and New

Construction Home Mortgages, Sales, FNMA and FHLMC,

CHFA, FHA and VA, Deed-in-Lieu of Foreclosure, REO's,

Standard Loan Applications, knowledge with all types of mortgage

products and State and Federal guidelines and Automated

underwriting systems, Title Search and review, order Appraisals,

pull and review Credit Report, ensure accuracy of all information,

ordering and tracking of all required documents, print Disclosures,

clearing of all Underwriting conditions and making sure that all the

file is ready for closing, HMDA, Respa, preparing and printing of

closing documents, schedule of closings, contact with Clients,

Brokers and Attorneys, meeting month end, research and problem

solving, maintenance of Clients file, Data Entry, order entry and

participation in special projects.

Trained on the following Systems: Calyx, Genesis, MUPIT and

Mortgage Ware, Possess Customer Service Skills, Analytical

Skills, Administrative and Financial Skills, and I have excellent

Interpersonal and Communications Skills. I am multi-task

oriented, detail oriented, a team player, and I am computer literate

with outstanding proficiency with Microsoft Windows XP:

Microsoft Word, Excel Spreadsheets, PowerPoint and Outlook.

WORK EXPERIENCE:

Deed-in-Lieu of Foreclosure Closer: The National Groups, 500

South Broad Street, Meriden, CT; April 2012 to

September 2012.

Mortgage Closer: Connecticut Housing Finance Authority, 999

West Street, Rocky Hill, CT;

June 2011 to November 2011. (Temporary Assignment-K-Force)

Mortgage Processor: Prospect Mortgage, 90 National Drive,

Glastonbury, CT; June 2010 to

August 2010. (Temporary Assignment-K-force)

Home Services Specialist/Junior Underwriter: Bank of America,

1291 Boston Post Road, Madison,

CT; November 2009 to April 2010. (Temporary Assignment-

Adecco)

Home Services Specialist/Junior Underwriter: Bank of America,

70 Batterson Park Road,

Farmington, CT; September 2005 to May 2008.

Mortgage Processor: ABN AMRO Mortgage Group, 851 West

Main Street, Waterbury, CT;

July 2004 to February 2005.Mortgage Processor:

People’s Bank, 850 Main Street, Bridgeport, CT; June 1997 to July

1998.



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