Pamela Muhammad

Waldorf, MD

acc434@r.postjobfree.com - 202-***-****

I possess 25 years of experience in the administrative field. In my administrative positions I have provided

extensive support to various persons in senior management, school system administration, healthcare

providers, controllers, a grant-based clinic, the Department of Health and Human Services and a law firm.

I am very meticulous and skilled in maintaining various databases in order to facilitate data collection and

reporting, as well as in using a variety of software applications and social media, including Microsoft Word,

Excel, PowerPoint, iSeries, Lotus Notes, Outlook, AS400E/Kronos, Quicken, ReportXpress, StaffAnyware,

InteGrade Pro, Twitter, Instagram and Facebook.

WORK EXPERIENCE

Secretary

Charles County Public Schools - September 2006 to Present

Type and distribute all correspondence, bulletins, notices, newsletters, surveys, agendas, lists, menus, etc.

as required as instructed by the Principal.

• Prepare and maintain all aspects of pupil records. Check pupil current and transfer information and file

appropriate reports for the Maryland State Department of Education, such as Monthly Pupil Attendance

Reports, Monthly Suspension Reports and attendance letters to parents/guardians, to include contacting

parents regarding attendance policies and procedures.

• Register all new pupils and request prior school records. Withdraw transferring pupils and forward permanent

school records or copies to new school, as per state policy.

• Follow-up on immunizations, to insure compliance with Maryland School Law, as well, as prepare school

immunization reports.

• Maintain up-to-date bus routes and bus numbers for students; prepares ECOTRAN reporting/block/stop/

home location information new students.

• Maintain up-to-date emergency and health card files on all students.

• Supervise sales and collections of monies from students for fundraisers.

• Answer all inquiries, via telephone or written, from parents/guardians, students, staff, school visitors and

outside schools.

• Receive, sort and forward all incoming mail for staff members.

Administrative Assistant III

The George Washington University Hospital - February 2004 to September 2006

Provided administrative support to the Chief Nurse Executive, Director of Clinical Operations and Clinical

Operations Supervisor.

• Maintained calendars and appointment schedules. Performed secretarial duties such as preparing

correspondence through dictation, composing written material, including letters or memo, using a word

processor and/or typewriter, and proofread all material.

• Performed daily input of worked and non-worked hours into productivity reports for Nursing Administration,

Nursing Orientation, Nursing Internship and Transportation department cost centers, for submission to Senior

Management.

• Performed bi-weekly payroll, via AS400E/Kronos, for nine Directors, Nursing Administration, Nursing

Orientation, Nursing Internship and Central Resource department cost centers, to include processing

Personnel Transaction Forms, payroll corrections and check distribution.

• Maintained files and assured that confidential activities were handled discreetly and classified information

was safeguarded.

• Handled, screened and prioritized all telephone calls and correspondence. Listed, dated, and cataloged

incoming and outgoing mail. Provided assistance and direction to callers, visitors and staff as required.

• Performed weekly billing and processed invoices for Nursing Administration as well as other Departments.

• Assisted with development and performed edits to the Department of Patient Care Services' Administrative

Policy Manual and Practice Manual.

• Responsible for recruitment of temporary Nurse staffing of all clinical units, to include license and certification

verification, as well as drug-screening and physicals.

• Submitted monthly agency contract and non-contract nursing usage tracking reports, to The Chesapeake

Registry.

• Organized, scheduled and confirmed meetings. Reserved conference rooms and equipment, selected and

ordered refreshments/meals, and compose meeting notices and correspondence.

• Provided administrative support for the Clinical Practice, Clinical Directors, Professional Practice and Infection

Control Committees, as well as, several short-term committees, to include meeting minutes, catering, agenda

creation and material preparation.

Executive Assistant / Office Manager

YTC, Inc - July 2000 to January 2004

Provided administrative support to the Chief Executive Officer (CEO).

• Managed all day-to-day office functions, to include handling the daily route assignments to ensure the timely

delivery of freight/cargo and dispatching drivers, as needed.

• Developed contractor contracts and informational memorandums.

• Maintained computerized database to track route assignments and daily expenses.

• Scheduled meetings and conferences as well as coordinated the CEO's travel requirements.

• Processed bi-weekly payroll for all employees to include distribution and corrections.

• Created and maintained accounting files, including bank reconciliation statements, property tax statements,

tax compliance records, reading files and other financial data.

• Assisted with the accurate and timely filing of federal, state and other tax returns.

Administrative Assistant/Community Health Educator

Mental Health Assoc - August 1999 to June 2000

1yr. funded pilot)

• Assisted Project Manager in all aspects of office administration, including drafting and finalizing internal and

external correspondence, dictation, copying and faxing.

• Prepared and presented public presentations related to infant mortality.

• Assisted media consultants in the implementation of public relation/marketing strategies, media campaigns,

public service announcements, etc.

• Assisted with the maintenance of an electronic tracking and referral database and generated monthly

progress reports.

Medical Office Assistant

Abundant Life Clinic - February 1995 to July 1999

grant funded position)

• Assisted the Executive Director in developing and implementing educational programs about HIV infection

and prevention.

• Supported Executive Director by providing various administrative tasks, such as drafting correspondence,

copying, faxing, greeting patients, and routing calls.

• Provided word processing support for various staff members.

• Interfaced with various radio personalities to build alliances in the Metropolitan area.

• Assisted in the writing and editing of a weekly column related to health care. Implemented a computerized

data system that documented patient referrals and primary medical care visits.

• Took patient vital signs and pulled patient charts, as needed.

EDUCATION

Norfolk State University

1987 to 1988

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