Ritesh Singhania

RESUME

Ritesh Singhania

Personal Information:

Name: Ritesh Singhania

Address: Flat No. 16 Bhakti Woods

Old Mumbai Pune Highway

Phugewadi Pune 411012

Mobile: 919*********

E mail: acc3yu@r.postjobfree.com

Date of Birth: 11 December 1982

Nationality: INDIAN

Languages: English (Fluent)

Hindi (Fluent)

Marathi

Key Skills: * Have 5 years of experience on managing and designing Active Directory

Infrastructure.

* In depth knowledge on Active Directory concepts.

* Knowledge on managing and designing Public Key Infrastructure.

* Knowledge on PowerShell.

* Understanding of Active Directory Federation Services (ADFS 2.0)

* Have worked on Active Directory server 2000, 2003, 2008.

* Worked on various projects like Group Policy consolidation, Organizational Unit

restructure, PKI Infrastructure implementation & RODC Infrastructure

implementation.

Hobbies: Reading, meditating, learning & practising yoga.

Education Details:

2001 2007 Bachelors in Mechanical Engineering.

Pune University

1999 2001 High School

Ritesh Singhania

Maharashtra Institute of Technology, Pune

1996 1999 Primary School

Dr. Kalmadi Shamrao High School, Pune

Till 1995 Primary School

Mahadevi Birla Sishu Vihar, Kolkata

Certifications:

• Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration.

• ITIL V3 Foundation Certified.

• Managing and Maintaining a Microsoft Windows Server 2003 Environment.

Career Objective:

To successfully apply my experience and knowledge in managing & automating IT infrastructure by hard

work, focus, determination and passion.

Professional Experience:

I have more than 6 years of experience in IT Industry and 5 years of experience working on core Active Directory

Environment.

Hewlett Packard (Since February 2012)

Position: Service Delivery Consultant

Department: BS ITO Security

Maersk outsourced its IT infrastructure to Hewlett Packard, as being part of IT infrastructure I moved to Hewlett

Packard.

Job Description:

Designing and managing Active Directory Infrastructure.

Performing periodic risk analysis of Active Directory using some automated scripts and via ADRAP tool

Performing root cause analysis if any issue reported by ADRAP tool.

Apart from daily Operations I have worked on few Change Improvement

Plan (CIP) which helped in reducing the manual efforts and thus cost saving to the company.

Worked on two major projects:

•

PUBLIC KEY INFRASTRUCTURE (PKI) IMPLEMENTATION:

Below were my roles and responsibilities while I was working on the project:

Planning and implementation of Public Key Infrastructure in test environment and then in the Production environment.

Installation of Root Certificate Authority and Subordinate Certificate Authority.

Ritesh Singhania

Installation of Front End Servers on which following roles were installed:

Certificate Authority Web Enrollment, OCSP Responder, Network Device Enrollment, Service & Certificate Enrollment

Web Service.

•

READ ONLY DOMAIN CONTROLLER(RODC) IMPLEMENTATION:

Below were my roles and responsibilities while I was working on the project:

Along with the team planning and designing implementation of RODC across Domain.

Creation of sites, subnet, site link as per the plan with the nearest writable DC.

Promoting the RODC with post checks i.e health and confirming that the server is ready to move into the production &

Decommissioning the existing DC in the site where RODC has been promoted.

Maersk Global Service Center (January 2011 – January 2012)

Position: Senior Systems Engineer

Department: Identity and infrastructure Management

Job Description:

Designing and managing Active Directory Infrastructure.

Performing periodic risk analysis of Active Directory using scripts and via ADRAP tool.

Performing root cause analysis if any issue reported by A

Worked on two major projects:

•

ORGANIZATIONAL UNIT RESTRUCTURE:

Project involved planning and analyzing of the entire Active Directory OU Structure.

As per the business requirement designed the new AD structure.

With proper change management procedure implemented the New AD structure.

Rewarded for completing the project in time and with no Downtime.

•

GROUP POLICY CONSOLIDATION

Project involved planning and analyzing the entire Group Policy Structure.

Find all the unwanted GPOs like disabled, empty GPOs & orphaned GPOs As per new Organizational Unit design

creating a report of new Group Policy Structure.

Implementing the new structure well before allotted timeframe without any downtime / escalations.

Convergys India Services Pvt. Ltd. (February 2009 – January 2011)

Position: Subject Matter Expert (Trainer)

Department: Operations

Job Description:

I joined Convergys as a support engineer and was promoted as an Active Directory Trainer and then got promoted as

acting Technical Lead.

Ritesh Singhania

Responsibilities as Technical Lead and Trainer:

Handling a team of 9 Support Engineer (SE).

Providing technical support and action plan to the Engineers.

Reviewing cases, Conducting triages & Knowledge Measures and Monitoring and analyzing the team’s performance.

Providing training to newly hired trainees. Trained a batch of 15 new hired employees.

Conducting break fix sessions and Knowledge Measure Responsibilities as Support Engineer:

Responsibilities as Support Engineer

Daily work involved interaction with US customer and helping them fix issues on the below mentioned topics:

Active Directory implementation,DNS,Active Directory, AD Replication, File Replication, Active Directory backup and

restore, Group Policies and Group policy engine, Account Lockouts, Authentication & Security issues,FSMO Role

Maintenance, Global Catalog & DCPROMO,Local Security Authority Subsystem Service & Net logon issues, Schema

Upgrades,Kerberos,Trust,Time Synchronization / Skew & maintenance, Terminal Services & Licensing, User profile

Corruption & creation of terminal services & roaming profile issues, Folder Redirection and offline file synchronization,

Metadata cleanup, DNS/DHCP,Active Directory Migration(ADMT),Domain Rename (Rendom),Distributed File System

(DFS) and Distributed File System Replication (DFSR),Configuring and troubleshooting folder redirection, Knowledge of

analyzing Server Performance Analyzing (SPA), specially used if Lsass uses high CPU Configuring and troubleshooting

Kerberos Double Hop.

Hutchison 3 Global Services (September 2008 – February 2009)

Position: Customers Relations Advisor

Department: Operations

Job Description:

Worked as 3G mobile broadband technical support engineer.

Daily work involved assisting customer with 3G broadband services and taking care of customer complaints and

providing resolution.

IBM Daksh (July 2007 – August 2008)

Position: Customer Care Specialist (Technical Support Engineer)

Department: Operations

Job Description:

Worked as a home desktop & laptop technical support engineer.

Daily work involved helping Customer’s fix their laptop & Desktop software & hardware issue.

Educating the customer on the best practices to get the optimum performance from their computer.

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